Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Jenkins

Spencer

Summary

Dynamic and results-oriented Medical Practice Manager with over a decade of progressive leadership experience in multi-specialty healthcare environments. Expertise in streamlining operations, enhancing patient satisfaction, and leading cross-functional teams to achieve organizational goals. Proficient in staff management, process improvement, EMR implementation, and strategic planning, driving efficiency and excellence in healthcare delivery. Currently advancing professional qualifications through a Bachelor’s-to-Master’s degree program in Healthcare Administration Management at Southern New Hampshire University (SNHU).

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Practice Manager

Charles River Medical Associates
06.2023 - Current
  • Management of Endocrinology and PCP Office, 3 Providers and 8 Employees.
  • Payroll
  • Streamlined billing processes to enhance revenue cycle management and reduce claim denials.
  • Implemented electronic health record systems to improve patient data accuracy and accessibility.


Pharmacy Technician

CVS
10.2022 - Current
  • Processed and dispensed medications accurately, ensuring patient safety and compliance with regulatory standards.
  • Managed inventory levels, coordinating stock replenishment to minimize shortages and maintain operational efficiency.
  • Trained and mentored junior pharmacy technicians on procedures, enhancing team productivity and service quality.
  • Assisted in resolving prescription discrepancies, collaborating with healthcare providers to ensure timely patient care.

Clinical Lead CCMA

Village Medical
03.2023 - 06.2023
  • Create new processes with the Practice Manager and help guide the other MA's as well as admins.
  • Assist with MA and admin training and on boarding.
  • Work with practice manager to prioritize clinical strategies and goals.
  • Led clinical operations, ensuring compliance with regulatory standards and best practices.
  • Mentored and trained healthcare staff on clinical protocols and patient care techniques.
  • Implemented quality improvement initiatives to enhance patient outcomes and service delivery.
  • Coordinated interdisciplinary team meetings to align on patient care strategies and objectives

Clinical Lead CCMA

U Mass Memorial Medical Center
08.2022 - 02.2023
  • Assist with the daily functions of three surgical specialties and one lab.
  • Create new processes with the Practice Manager and help guide the other MOA's as well as temps and admins.
  • Assist division chiefs with clinical and employee issues.
  • Assist with MOA and admin training and on boarding.
  • Work with practice manager to prioritize clinical strategies and goals.
  • Conduct weekly idea board meetings and ensure that all departments meet goals
  • Resolution of daily clinical operational issues
  • Order clinical and office supplies
  • Keep inventory and par levels consistent
  • Assist with overseeing the new Plastic ASC clinic with the Practice
  • Coaching conversations with staff regarding behavioral/work related issues.

Education

Master of Arts - Healthcare Administration

Southern New Hampshire University
Hooksett, NH
02-2027

Bachelor of Arts - Healthcare Administration

Southern New Hampshire University
Hooksett, NH
01-2022

Associate of Science - Biology

Branford Hall Career Institute
Springfield, MA
12.2013

Skills

  • Financial management
  • Analytical problem solving
  • Compliance and quality oversight
  • Effective team management
  • Goal-oriented planning
  • Strong verbal and written communication

Certification

  • CPR Certification
  • Pharmacy Technician License

Timeline

Medical Practice Manager

Charles River Medical Associates
06.2023 - Current

Clinical Lead CCMA

Village Medical
03.2023 - 06.2023

Pharmacy Technician

CVS
10.2022 - Current

Clinical Lead CCMA

U Mass Memorial Medical Center
08.2022 - 02.2023

Master of Arts - Healthcare Administration

Southern New Hampshire University

Bachelor of Arts - Healthcare Administration

Southern New Hampshire University

Associate of Science - Biology

Branford Hall Career Institute

Similar Profiles

CREATE PROFILE