Jennifer Jennings
St. Louis,MO
Summary
Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure both individually and with a team and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Owner
Sky Freight LLC, Tallgrass Freight Co
06.2023 - Current
- Manage day-to-day business operations.
- Consult with customers to assess needs and propose optimal solutions.
- Book full TL and LTL shipments for customers
- Communicate with shippers, consignees, drivers and dispatchers to ensure every shipment is picked up, transported and delivered smoothly and on time
- Use social media and cold calling to acquire new business
Operations Manager/Freight Broker
St. Louis Freight Solutions/Innofreight LLC
01.2018 - 05.2023
- Manage multiple deliveries, process spot requests and develop new sales strategies to improve business
- Resolve freight discrepancies in a timely manner.
- Respond to customer concerns and queries professionally.
- Maintain positive and productive relationship with customers.
- Identify and contact qualified carriers for freight services.
- Negotiate contract and pricing agreements with carriers.
- Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Develop systems and procedures to improve operational quality and team efficiency
- Assist with recruiting, hiring, onboarding and training of new hires to fulfill business requirements.
- Order necessary supplies for warehouse facility and staff as needed
Administrator
MLS Freight Logistics
07.2017 - 01.2018
- Plan shipments based on product availability and customer requests
- Track orders to ensure timely deliveries
- Prepare shipping documents (like invoices, purchase orders and bills of lading)
- Provide information to customers about the status of their orders
- Follow up with customers regarding past due invoices
- Route quote requests and inquiries to the correct agents
Staffing Supervisor
Kelly Services
10.2016 - 07.2017
Unit Secretary
Barnes Jewish Hospital
05.2016 - 09.2016
- Ensure all patient needs are taken care of by answering calls from patient rooms and inform the assigned nurses for each patient.
- Answer all incoming phone calls to the Acute Care Medicine Department.
- Contact the appropriate physician when a new patient is admitted to the floor.
- Break down charts and remove patient from computer system when discharged from the floor.
- Report all electronic or maintenance issues to the correct department and track progress of maintenance needed
Clinical Assistant
Twaddle Orthodontics
04.2013 - 09.2015
- Perform and/or assist with all patient appointments.
- Use topsOrtho practice management system to schedule patient appointments.
- Administer x-ray equipment, taking panoramic and cephalometric scans.
- Take alginate impressions for models.
- Work in laboratory pouring plaster models.
- Provide information and instruction to patients before and following appointments.
- Serve as OSHA manager for the clinic; creating emergency plans and ensuring all employees were up to date on OSHA training.
- Perform daily maintenance in office (cleaning, stocking).
Staffing Support Specialist
Kelly Services/Kelly Educational Staffing
03.2012 - 04.2013
- Hiring: Screen and assess candidates, administer evaluations, conduct interviews, check references, make hiring decisions, conduct temporary employee orientations.
- Scheduled interviews using Webtime software.
- Provide administrative support to branch manager. Prepare reports, spreadsheets and any correspondence needed relating to branch activities
- Meet and exceed service delivery goals and customer expectations.
- Operate within company policy, using discretion and independent judgment in making decisions.
Education
YSCP St. Louis
Skills
- Microsoft Office
- Kelly Staffnet
- PeopleSoft
- iCat technology
- TopsOrtho Management System
- McLeod Software
- Operations Management
- Cold Calling
- Staffing and Recruiting
- Client Relationship Management
- Social Media
EDUCATION
Rock Bridge High School
Columbia, MO
Class of 2011
Timeline
Owner
Sky Freight LLC, Tallgrass Freight Co
06.2023 - Current
Operations Manager/Freight Broker
St. Louis Freight Solutions/Innofreight LLC
01.2018 - 05.2023
Administrator
MLS Freight Logistics
07.2017 - 01.2018
Staffing Supervisor
Kelly Services
10.2016 - 07.2017
Unit Secretary
Barnes Jewish Hospital
05.2016 - 09.2016
Clinical Assistant
Twaddle Orthodontics
04.2013 - 09.2015
Staffing Support Specialist
Kelly Services/Kelly Educational Staffing
03.2012 - 04.2013
YSCP St. Louis
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