Hotel Front Desk Receptionist
Capri Motel
03.2022
Hi, I’m
Jennifer Jeudy
NEW BEDFORD,MA
Summary
Proven success in handling high-volume inquiries and facilitating smooth front desk operations at Capri Motel. Adept in reservation management and showcasing a professional appearance, with a flair for multilingual communication. Excelled in enhancing guest satisfaction and streamlining check-in processes, significantly reducing wait times by employing efficient verification methods.
Work History
Capri Motel
Hotel Front Desk Receptionist
03.2022
Job overview
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
Education
New Bedford High SchoolNew Bedford, MA
Diploma
07.2019
Skills
- Reservation Management
- Professional Appearance
- Multilingual Proficiency
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
New Bedford High School
Diploma
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