Jennifer Grund
Olivia,MN
Summary
Hard working person with 17 years experience in title work through working at a automotive dealership. Excellent reputation for resolving problems, improving customer satisfaction and always going above and beyond. I have over 30 years in the customer service industry and have loved every second of it.
Overview
32
32
years of professional experience
1
1
Certificate
Work History
Human Resources Assistant
HealthPartners RC/Olivia Hospital & Clinic
Olivia, Minnesota
02.2012 - Current
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with on-boarding process of numerous new hires in 7 years.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Assisted in HR needs for 165-employee operation across 3 locations.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Coordinated Volunteers efforts and the ACES Committee for Employee morale. Plan and execute yearly activities and Christmas Party.
- Make sure that all employees pass through background studies (NETStudy 2.0)
Office Manager
Olivia Chrysler Center
Olivia, Minnesota
04.1994 - 02.2012
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Prepared tax and title documents to submit all legal transfer work to DMV.
- Contacted Minnesota Motor Vehicle Department to determine status of pending titles.
- Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
- Received and processed paperwork for titles, new license plates and renewals.
- Arranged payoff checks for trade-ins and new vehicles through Chrysler Financial or any of the Vehicle Leasing Companies or financial institutions.
- Worked at Park Jeep in Burnsville to correct 1 years worth of mismanaged title issues.
- Helped out with Service and Parts by making appointments and/or selling Parts
- Entering warranty issues in order to get paid by Chrysler
Education
High School Diploma -
Clinton-Graceville High School
Graceville, MN05.1987
Arts/ Music
University of Morris Minnesota
Morris, MNSkills
- MS Office
- Communications
- Team building
- Customer service
- Conflict management
- Administrative support
- Computer literacy
- Office administration
- Maintaining files
- Data Entry
- Team Player
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Assistant
HealthPartners RC/Olivia Hospital & Clinic
02.2012 - Current
Office Manager
Olivia Chrysler Center
04.1994 - 02.2012
High School Diploma -
Clinton-Graceville High School
Arts/ Music
University of Morris Minnesota
Accomplishments
Excel 1 & 2
Customer Service 1
Certification
- First Aid/CPR Certified
- Notary Public