Jennifer Jimenez
Aviano Coffee
Denver,CO
2
Languages
5
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Barista
2 Years 2 Months- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Provided customers with product details, coffee blends, and preparation descriptions.
- Delivered high-quality customer service to promote company's culture, values, and mission.
- Sold and served baked goods and food items, contributing to increased customer satisfaction and repeat business.
- Trained new baristas on company processes and product preparation.
- Trained new staff members on proper espresso machine use, drink preparation methods and customer service etiquette.
- Trained new staff on espresso machine operation, drink preparation techniques, and customer service skills, enhancing team performance and service quality.
- Provided high-quality customer service, fostering positive customer experiences that aligned with company's culture and values.
Barista
1 Year 1 Month- Used knowledge of coffee beans and brewing methods to recommend drinks to customers.
- Recommended drinks to customers based on knowledge of coffee beans and brewing methods, enhancing customer experience.
- Remembered personal preferences and allergy information to build customer loyalty.
- Delivered high-quality customer service to promote company's culture, values, and mission.
- Trained new staff on espresso machine operation, drink preparation, and customer service etiquette, ensuring consistent service quality.
- Employed creative ideas when developing new drink recipes or menu items.
- Maintained inventories by replenishing coffee bean supply and stocking brewing equipment.
- Provided exceptional customer service, reinforcing company's culture and values while fostering customer loyalty.
- Ensured compliance with local health codes during daily operations within the cafe environment.
- Utilized cash register or POS system to receive and process payments.
- Kept accurate records of sales transactions and cash register operations.
- Restocked coffee and beverage supplies to ensure availability for customers. to maintain adequate stock levels.
- Proposed innovative ideas for enhancing drink menu and improving customer experience. for improving operational efficiency within the cafe.
- Managed opening, closing procedures including setting up, breaking down workstations.
- Performed general cleaning duties including mopping floors, wiping down counters and sanitizing surfaces throughout the cafe.
- Ordered necessary ingredients from suppliers when needed.
- Ordered necessary ingredients from suppliers.
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
Storekeeper
9 Months- Received, inspected, and counted incoming supplies and materials, determining whether supplies received were in satisfactory condition.
- Inspected and verified incoming supplies and materials for quality and accuracy, ensuring only satisfactory items were accepted.
- Developed efficient systems for tracking orders and locating items in storage areas.
- Successfully managed the inventory of restaurant equipment and supplies to maximize efficiency levels.
- Prepared detailed reports summarizing daily shipments, receipts and transfers.
- Created systems for tracking orders and locating items in storage, enhancing retrieval speed and accuracy.
- Experienced in stocking shelves with ingredients necessary for meal preparation.
- Demonstrated strong organizational skills by ensuring that warehouse was kept clean and orderly at all times.
- Assisted other team members in completing tasks as needed in order to maintain workflow continuity.
- Adapted quickly to changing customer needs while remaining calm under pressure during peak hours.
- Exhibited excellent customer service skills by assisting guests with menu selections and answering questions regarding food preparation.
- Assisted team members in completing tasks to maintain workflow continuity.
- Managed inventory of restaurant equipment and supplies, optimizing stock levels to support operational efficiency.
- Leveraged new sales strategies to increase store revenue.
- Adhered to all safety regulations when preparing food items or operating kitchen equipment.
- Stocked inventory shelves with necessary supplies to ensure availability for staff and customers. needed supplies from kitchen and front counter to streamline restaurant operations.
Concept Attendant/Customer Server
1 Year- Greeted customers upon arrival at store location and provided assistance.
- Ensured cleanliness of work area throughout shift, contributing to a welcoming environment for customers.
- Greeted customers upon arrival at store location and provided them with assistance as needed.
- Performed opening and closing procedures for a store, including counting money, reconciling tills, and securing doors.
- Maintained calm, professional demeanor under pressure while handling challenging situations.
- Answered customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Resolved guest requests and complaints to ensure satisfaction and enhance overall experience.
- Operated cash registers, processed credit card transactions, and provided change when necessary.
- Answered customer inquiries or explained cost, availability, policies, and procedures of facilities.
- Checked inventory levels to ensure stock availability to ensure adequate availability and order new supplies when necessary.
- Referred guest problems and complaints to supervisors.
- Prepared unique dressings and sauces for menu items and sauces as condiments for sandwiches.
- Made special dressings and sauces as condiments for sandwiches.
- Placed food trays over food warmers for immediate service.
- Followed established recipes to prepare menu items.
- Collected and returned dirty dishes to kitchen for washing.
- Cleaned and sanitized work areas, equipment, and dishes.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Restocked essential supplies to maintain service flow such as napkins, condiments, utensils when needed.
- Excelled at multitasking, working simultaneously on multiple tasks in order to meet deadlines.
- Developed strong communication and interpersonal skills while interacting with customers and co-workers.
Education
High School Diploma
Skills
Health code compliance
Inventory management
Problem solving
Cash handling
Strong attention to detail
Detail-oriented
Team player
Personable interaction
Friendly and outgoing
LANGUAGES
English - Native
Spanish - Bilingual
Timeline
Barista
Aviano Coffee
08.2024 - CurrentRead More
Barista
KABOD COFFEE
06.2023 - 07.2024Read More
Storekeeper
Mercantile
09.2022 - 06.2023Read More
Concept Attendant/Customer Server
Freshens Food Studios
09.2021 - 09.2022Read More
Dr. Martin Luther King Jr. Early College
High School Diploma
Read More