Results-driven professional with a robust background in account management and claim processing. Known for resolving payment discrepancies and facilitating training for new employees, poised to leverage expertise to support organizational goals.
Overview
9
9
years of professional experience
Work History
Cash Posting Specialist 2
R1RCM Holdco Inc
Chicago , IL
06.2017 - Current
Trained new staff on cash posting procedures and system usage to enhance team efficiency.
Reviewed and reconciled payment discrepancies to ensure accurate account balances.
Resolved client payment inquiries and provided account status updates to improve customer satisfaction.
Collaborated with insurance companies to address reimbursement issues, ensuring timely payments.