Summary
Overview
Work History
Education
Skills
Volunteer/Additional Information
Timeline
Generic

Jennifer Jorgensen

Blaine,MN

Summary

I have excelled at my job within Aveda which is a GMP certified facility, during the last fifteen years. I am professional under pressure and deliver a positive experience with quality customer care. I am environmentally conscious and feel I can contribute to the vision of Supply Chain/Financial Analyst.


Overview

20
20
years of professional experience

Work History

Senior Account Representative

Aveda Corporate
Blaine, MN
01.2017 - Current
  • Obtain documents, clearances, certificate’s and approvals from local, state and federal agencies
  • Maintain drive and determination to obtain personal and team objectives and goals, managed direct reports.

Customer Service Representative

Aveda Corporate
Blaine, MN
01.2015 - 01.2017
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
  • Cooperated with the accounting departments on invoicing and shipping challenges
  • Scheduled weekly inventory pickups and deliveries with salons
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
  • Processed many daily invoices and billed renewed invoices to clients
  • Helped drive sales goals and achieve monthly quotas, verified MSDS sheets
  • Achieved sales goals and service performance requirements through new customer sales. Managed over 50 calls per day.

Key Account Coordinator

Aveda Corporate
Blaine, MN
01.2012 - 01.2015
  • Handled all incoming business and client requests for information
  • Leveraged advanced skills and training to support operational needs of multiple departments
  • Met challenging quotas for productivity and accuracy of work
  • Trained new employees on multiple programs
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

Education

Bachelor of Arts - Management/ History

University of Maryland
College Park, Maryland
05.1995

Skills

  • Strong organizational skills
  • Excel under pressure and able to make decisions
  • Adapts to change
  • Detail oriented
  • Promotes collaboration
  • Customer service
  • Logistics
  • Marketing
  • Researching
  • Sales
  • Multi-tasking
  • Proficient in SAP, Microsoft Office

Volunteer/Additional Information

I have been a Fitness/Yoga Instructor since 2002 and have worked at LifeTime Fitness, the YMCA, Golds Gym, Heat Yoga and Xperience Fitness. I have traveled overseas many times to share my yoga journey and teach. I am a certified Fitness Trainer and am certified in Yoga and many other disciplines. I am also CPR certified.

I regularly volunteer with ELC Works thru Aveda and Green River Greening in St. Paul.

Timeline

Senior Account Representative

Aveda Corporate
01.2017 - Current

Customer Service Representative

Aveda Corporate
01.2015 - 01.2017

Key Account Coordinator

Aveda Corporate
01.2012 - 01.2015

Bachelor of Arts - Management/ History

University of Maryland

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Jennifer Jorgensen