Jennifer Juarez
Quarryville,PA
Summary
I am seeking professional growth within Herrs. I have the skill set to negotiate, diffuse conflicts, and resolve problems. I am diligent and ethical in my work. I advocate for my customers/fellow associates.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Herr Foods Inc
Nottingham, USA
07.2021 - Current
- Manage bank rec
- Spread sheets; Verify RSPs deposits each day
- Green Screen: Wex, odometer readings, out of stocks, create & look up accounts, route balance Forward & Universal Charges/AR screen
- Stratum Reports: returns & sales tracker, missed stop, Big Bets
- Velocitor: Receive orders from customers & distribute, create & adjust profiles
- Herrs App Center: new hire onboarding process & route status changes
- Post monthly Promo Planners & sales to beat in Nottingham, Lancaster and Camphill bins
- Assist with incentives for branches and organize events for success
- Proactively call upon businesses, schools/colleges, warehouses…
- To promote new business
- Create store signs in Power Point
Director of Sales
Fairfield Inn Lancaster East
Lancaster, USA
11.2019 - 11.2020
- Utilize SalesPro, TravelClick (Demand 360), Hoteligence, Marriott Global Source (MAMS), OneYield, OneSource
- Solicit for new business thru outside sales calls, customer surveys, customer monthly events, attending industry meetings
- Tasked with developing corporate market, both group and LNRs
- Manage sleeping room inventory, change rates as necessary to maximize revenue
Sales Manager
Lancaster Marriott at Penn Square and Lancaster Convention Center
Lancaster, USA
11.2011 - 05.2019
- Utilize Delphi and CITY to generate opportunities, quotes, event orders, reports….
- Based upon my market segment of Executive Meeting Sales Manager: events with 50 people or less and/or 25 sleeping rooms or less
- 2016 I actualized 309 pieces of business which translated into $566,537.28 revenue generated
- 2017 I actualized 329 pieces of business which translated in to $680,558.90 revenue generate
- Year over Year a growth of $114,000
- Contact clients to detail and manage events
- Developing and executing SMART Plans (goals) every three months
- Solicit for new business thru outside sales calls, sales blitzes, attending trade shows and other association meetings
- Communicate and execute details with the operations departments remotely as necessary via email or work phone provided
Event Planner
Doubletree Resort & Willow Valley Inn & Suites
03.2010 - 04.2011
- Assist clients with planning their events to enhance their attendees experience while they are on property
- Produce and execute banquet event orders turned over by sales managers
- Create bills to send to clients in order to collect full payments prior to group’s arrival
- Post deposits in Delphi and Visual One
- Communicate changes and pertinent information regarding upcoming groups to all departments
- Input new menus developed by the Executive Chef into Delphi
- Develop personalized web pages for group’s attendees to make reservations
Education
Bachelor of Science - Hospitality Sales and Meeting Management
Johnson & Wales University
01.1997
Associate of Science - Restaurant Institutional Management
Johnson & Wales University
01.1995
Skills
- Check processing
- Scheduling
- Records retrieval
- Reception oversight
- Memo preparation
- Meeting planning
Affiliations
- Assistant Scout Master since 2021
References
References available upon request.
Timeline
Administrative Assistant
Herr Foods Inc
07.2021 - Current
Director of Sales
Fairfield Inn Lancaster East
11.2019 - 11.2020
Sales Manager
Lancaster Marriott at Penn Square and Lancaster Convention Center
11.2011 - 05.2019
Event Planner
Doubletree Resort & Willow Valley Inn & Suites
03.2010 - 04.2011
Bachelor of Science - Hospitality Sales and Meeting Management
Johnson & Wales University
Associate of Science - Restaurant Institutional Management
Johnson & Wales University
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