Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
11
11
years of professional experience
Work History
Cashier/Sales Associate
Dollar Tree Department Store
Queens, NY
12.2023 - Current
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Greeted customers and answered any questions they had about the store's products and services.
Balanced daily transactions on a computerized point-of-sale system.
Home Health Aide
Elara Caring
Queens, NY
07.2023 - Current
Transport and accompany patient to doctors office or to hospital
Assist patient with personal hygiene, dressing, bathing, and other activities of daily living
Administer prescribed medications
Prepare and assist with the dietary requirements of the patient.
Delivery Partner
Amazon Flex
Queens, NY
01.2021 - 11.2021
Loaded items and/or packages from Amazon's warehouse or production environment
Ensured that items are delivered to the various locations of Amazon customers in a safe and timely manner
Reviewed orders before and after they are delivered to ensure they are complete, charges are correct, and the customer is satisfied
Adhered strictly to the assigned routes and following the time schedules
Complied strictly with all transportation laws, guidelines, and/or regulations and ensuring that a safe driving record was maintained.
Receptionist
The Bridge
Manhattan, NY
10.2015 - 06.2019
Received visitors and clients at the front desk by greeting, welcoming, directing and announcing them appropriately
Updated records of the office expenses and costs
Maintained the office security by following safety procedures and controlling access via the reception desk
This included monitoring the office logbook and issuing visitor badges
Directed incoming calls to internal personnel and departments, routing to the best qualified department.
Sales Associate/ Clerk
Cookies Department Store
Queens, NY
07.2013 - 09.2015
Helped customers complete purchases, locate items, and join the reward program to promote customer loyalty, satisfaction, and sales numbers
Followed and achieved the department's sales goals on a monthly, quarterly, and yearly basis
Organized the racks and shelves to maintain the store’s visual appeal, engage customers, and promote specific merchandise
Processed POS transactions, including checks, cash and credit purchases or refunds
Education
Associates in Liberal Arts -
Queensborough Community College
12.2016
Skills
Cash Handling
Customer Service
Conflict Resolution
Time Management Skills
Timeline
Cashier/Sales Associate
Dollar Tree Department Store
12.2023 - Current
Home Health Aide
Elara Caring
07.2023 - Current
Delivery Partner
Amazon Flex
01.2021 - 11.2021
Receptionist
The Bridge
10.2015 - 06.2019
Sales Associate/ Clerk
Cookies Department Store
07.2013 - 09.2015
Associates in Liberal Arts -
Queensborough Community College
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