Jennifer Kartler
Las Vegas,NV
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, residents and team members to further company goals. Always eager to experience and take on new professional challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
Apartment Management Consultants
08.2020 - Current
- Overseeing luxury townhomes with 234 units and staying within financial guidelines
- Perform daily physical inspections of the property and coordinate with the maintenance team
- Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution
- Interview and hire all property employees
- Ensure all policies and procedures are upheld and infractions are properly reported
- Meet leasing objectives by ensuring proper sales techniques are used including first-hand leasing
- Exercise independent judgment and discretion to handle and resolve resident requests or concerns
- Responsible for administrative duties including required reporting. Reports to include monthly financials, weekly reports, reclass/accruals and all invoices processed on property.
- Implement, design, and maintain resident retention program
- Design and maintain a marketing and advertising concept for property staff
- Ensure property compliance with OSHA, Fair housing, and company safety guidelines
- Investigate and/or report any incidents regarding the residents, employees, vendors or others regarding the property
- Actively obtain and review bids and execute CapEx projects and unit renovations
- Prepare final walk-throughs with tenants and complete Final account statements
- Assisted RPM and helped manage multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence
- Assisted with multiple due diligences and property acquisitions
- Assisted RPM on various projects including mentorship training for future managers
Property Manager
Security Properties Residential
09.2019 - 08.2020
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Operate the property within financial guidelines
- Perform daily physical inspections of the property and coordinate with the maintenance team
- Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Maintained sufficient number of units market-ready for lease.
- Assisted with Property Acquisition in 2019 from previous employer
Assistant Property Manager
Apartment Management Consultants
04.2016 - 09.2019
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Processed security deposit refunds
- Processed all legal notices and follow through with eviction proceedings
Education
No Degree - Political Science And Government
College of The Canyons
Valencia, CAHigh School Diploma -
Canyon High School
Canyon Country, CA1999
Skills
- Customer service-focused
- Strong leasing background and knowledge in marketing
- Securing high renewal retention rates
- Exceptional oral and written communication skills
- Tenant relations
- Eviction Procedures
- Property tours and inspections
- Financial budgeting and reporting
- Yardi, RentEGI, Western Reporting, Tenant-Tech screening, On-Site, One-Site software knowledge
- Microsoft Word, Excel, Powerpoint, outlook
Certification
Fair Housing
Grace Hill
Timeline
Property Manager
Apartment Management Consultants
08.2020 - Current
Property Manager
Security Properties Residential
09.2019 - 08.2020
Assistant Property Manager
Apartment Management Consultants
04.2016 - 09.2019
No Degree - Political Science And Government
College of The Canyons
High School Diploma -
Canyon High School