Jennifer Kaufman
Papillion,NE
Summary
Dynamic dental professional with extensive experience at Smile Station Pediatric Dentistry, excelling in patient care and surgical coordination. Proven ability to enhance office workflow through effective communication and attention to detail. Skilled in dental procedures and customer service, committed to improving patient experiences and outcomes. Adaptable and dedicated to continuous learning.
Overview
2027
2027
years of professional experience
Work History
Business Team/Front Desk
Smile Station Pediatric Dentistry
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Dental Assistant
Smile Station Pediatric Dentistry
Omaha, NE
03.2012 - Current
- Assisted pediatric dentists during procedures to ensure patient comfort and procedural efficiency.
- Managed patient records using dental software to maintain confidentiality and accuracy.
- Educated families on oral hygiene practices, improving patient compliance with care recommendations.
- Prepared examination rooms by sterilizing instruments and ensuring availability of necessary supplies.
- Collaborated with team members to streamline appointment scheduling, enhancing office workflow and patient flow.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Surgical Coordinator
Smile Station Pediatric Dentistry
Omaha, NE
03.2012 - Current
- Assisted in scheduling surgical appointments and managing patient flow.
- Coordinated patient scheduling to optimize clinic workflow and enhance patient experience.
- Managed pre-operative documentation ensuring compliance with regulatory standards and protocols.
- Communicated effectively with dental professionals to streamline surgical procedures and improve patient outcomes.
- Maintained accurate records of surgical cases and follow-up appointments to ensure continuity of care.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
Dental Assistant
United States Armed Forces
Ramstein Germany
03.2009 - 10.2011
- Sterilized instruments and maintained a clean, organized clinical environment to ensure safety standards.
- Collaborated with dental team to streamline workflow and improve patient experience during visits.
- Monitored inventory levels of dental supplies, ensuring availability for daily operations without interruption.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Took dental images following strict patient protection rules, applying lead aprons.
Skills
Customer service
Attention to detail
Listening skills
Telephone etiquette
Problem-solving skills
Understanding of dental procedure and terminology
Timeline
Dental Assistant
Smile Station Pediatric Dentistry
03.2012 - Current
Surgical Coordinator
Smile Station Pediatric Dentistry
03.2012 - Current
Dental Assistant
United States Armed Forces
03.2009 - 10.2011
Business Team/Front Desk
Smile Station Pediatric Dentistry