Jennifer Keeler
Swartz Creek,Michigan
Summary
Highly organized and detail-oriented professional with a proven track record of successfully managing multiple quality projects. Self-motivated and dedicated team player with strong interpersonal communication skills. Goal-oriented and adept at working with diverse professional and cultural backgrounds.
Overview
28
28
years of professional experience
Work History
Quality Engineer
JDI Display America, Inc
Farmington Hills, Michigan
11.2022 - Current
- Performed data analysis to identify root causes of quality issues and developed corrective actions.
- Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
- Conducted internal audits to ensure compliance with regulatory requirements and company policies and procedures.
- Collaborated with cross-functional teams to develop solutions that improve overall product quality.
- Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
- Participated in product development meetings, providing input on quality considerations.
- Oversaw the development of quality control documentation, including test procedures and inspection criteria.
Quality Engineer
Magna Electronics
10.2014 - 09.2022
- Functions as voice of the customer regarding quality issues and to represent Magna to the customer
- Develop working relationships with assigned customers and team members
- Facilitate and participate in the corrective action process (8D)
- Assist in advanced quality planning for new products as required by project management
- Monitoring partners and suppliers regarding effective and on time failure analysis, review there 8D reports
- Establish and maintain quality data such as PFMEA, 8D, PPAP, SPC, MSA and others as appropriate
- Coordinate the PPAP process
Advanced Quality Engineer
Johnson Controls
04.2006 - 10.2014
- Work directly with the manufacturing plant to PPAP new products
- Coordinate and lead quality activities in the program
- Regular reporting of the APQP status of the program
- Responsible for communicating customer concerns and taking a lead role in addressing them
- Provide and maintain weekly, montly and quarterly quality reports
- Capture and maintain quality scorecard metrics and recomment improvements with the goal of transitioning the organization from the reactive to the proactive culture
Quality Engineer
Shier and Trier Automotive
04.2005 - 04.2006
- Review new product designs and processes to ensure quality of design and conformance requirements
- Maintain gage calibration systems to support measurement needs in production
- Utilize statistical data to identify and resolve safety and quality problems as well as lead initialtives that focus on problem prevention and variance reduction
- Set up training plans for inspectors in molding and assembly areas
- Ensure ongoing compliance to the production control plans including maintaining the documents through the life of the program
Quality Engineer
Key Plastics
04.1997 - 04.2005
- Develop and implement systems and procedures that will lead the company to World Class Manufacturing status
- Document the systems and procedures, develop and perform compliance audits to ensure compliance to the procedures
- Provide information to the organization concerning the cost of quality such as scrap, rework and warranty
- Create and maintain work instructions for plant manufacturing operations
Education
Business
University of Phoenix
Online06.2012
Some College (No Degree) - Criminal Justice
Adrian College
Adrian, MISkills
- Problem solving techniques
- Process control documentation
- Quality processes
- Supplier quality management
- Root cause identification
- Quality improvement strategy
- Internal audit coordination
- Customer complaint handling
- Engineering support
- Quality improvement plans
References
References available upon request.
Timeline
Quality Engineer
JDI Display America, Inc
11.2022 - Current
Quality Engineer
Magna Electronics
10.2014 - 09.2022
Advanced Quality Engineer
Johnson Controls
04.2006 - 10.2014
Quality Engineer
Shier and Trier Automotive
04.2005 - 04.2006
Quality Engineer
Key Plastics
04.1997 - 04.2005
Business
University of Phoenix
Some College (No Degree) - Criminal Justice
Adrian College
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