Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Kesinger

Olathe,KS

Summary

Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students of all ages and abilities, excelling in IEP implementation and fostering student engagement. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and patience. Skilled in differentiated instruction and relationship building, I effectively motivated students, enhancing their social and emotional learning. Committed to creating inclusive environments that support individual growth and success.

Overview

25
25
years of professional experience

Work History

Interviewer I

Titan Technologies (DOL Contractor)
12.2024 - Current
  • Leveraged talents in data analysis to uncover key insights and visualize data.
  • Utilized proprietary tools to engage with clients, track communications, and deliver results.
  • Collaborated with team members on data validation, derived key insights, coordinated, and prioritized tasks and communicated updates.
  • Updated information in internal planning tools and platforms to log activities.
  • Conducted surveys and documented all responses, maintaining 60+ calls per day.
  • Uploaded or transmitted data using secure protocols.
  • Checked for accuracy by verifying data and records.
  • Followed data entry protocols, rules and regulations.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Created spreadsheets for more efficient recordkeeping.
  • Updated and maintained customer information, documents and records.
  • Utilized techniques for increasing data entry speed.

Front Desk Supervisor

My Place Hotels Overland Park
11.2021 - Current
  • Collected room deposits, fees, and payments.
  • Created lasting relationships with guests that built loyalty and drove hotel revenue.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Checked guests in out of hotel, made reservations, and processed payments.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Attended staff meetings and brought issues to attention of upper management.
  • Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Managed, developed and trained staff, established and monitored goals.
  • Scheduled and assigned daily work and activities for team members.
  • Coordinated with housekeeping and maintenance to meet all guest needs.

Special Education Teacher

Olathe School District
08.2011 - 07.2024
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Led activities that developed students' physical, emotional, and social growth.
  • Redirected students using Positive Behavior Support (PBS).
  • Taught students across multiple classifications and degrees of special needs.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress.
  • Instructed students with physical and cognitive disabilities.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Encouraged students to take ownership of learning by providing choices.
  • Monitored student performance to evaluate effectiveness of instructional strategies.
  • Developed and implemented behavior management plans to improve student behavior.
  • Implemented behavior modification techniques to improve student social and academic performance.
  • Provided emotional support to students.
  • Improved behavior by modeling positive choices and teaching socially-acceptable options.
  • Applied proven strategies to improve students' sensory- and perceptual-motor skills.
  • Developed Individual Education Plans for students with special needs.
  • Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
  • Designed individual education plans to encourage student growth according to different learning abilities and needs.
  • Conducted assessments of students to determine individual needs.
  • Planned daily activities to keep students engaged and on track with learning goals.

Director of Children's Ministry

Atonement Lutheran Church
01.2001 - 12.2009
  • Built, managed and upgraded K-6 educational program.
  • Identified and recruited potential volunteer workers.
  • Kept program children safe and secure at all times with proactive monitoring strategies.
  • Trained and supervised religious education instructional staff.
  • Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
  • Prepared, coordinated and distributed information about yearly schedule of activities and classes.
  • Analyzed revenue and program cost data to determine budget priorities.
  • Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Worked flexible hours across evenings, weekends, and holidays.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.

Education

Master of Science - Special Education

Pittsburg State University
Pittsburg, KS
12-2021

Bachelor of Science - Education

Pittsburg State University
Pittsburg, KS
12.1995

Skills

  • Excellent classroom management
  • IEP and BIP implementation
  • Motivating students
  • Differentiated instruction
  • Skills development
  • De-escalation techniques
  • IEP/BIP implementation
  • Paraprofessional oversight
  • Social skills development
  • Collaborative teamwork
  • Relationship building
  • Social and Emotional Learning

Timeline

Interviewer I

Titan Technologies (DOL Contractor)
12.2024 - Current

Front Desk Supervisor

My Place Hotels Overland Park
11.2021 - Current

Special Education Teacher

Olathe School District
08.2011 - 07.2024

Director of Children's Ministry

Atonement Lutheran Church
01.2001 - 12.2009

Master of Science - Special Education

Pittsburg State University

Bachelor of Science - Education

Pittsburg State University

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