Verify insurance information and provided documents to the techs
Answer incoming calls and schedule appointments as needed
Sell glasses or contacts to patients
Collect copayments and owed balances
Files insurance with patients’ providers
Bank runs, order supplies
Accounts Payable Clerk
Collins Brothers Corporation
Forest Park, Georgia
06.2020 - 04.2021
Initial contact with purchase orders and prepping files for payment
Posting of payments into accounting system for check write
Print checks for payment to various vendors
Filing of checks once checks prepared
Legal Assistant
Sexton Law Firm
McDonough, Georgia
03.2020 - 06.2020
Verification of medical bills and expenses for clients’ cases
Daily processing of incoming mail and disbursement to attorneys
Determination of possible new cases for firm through phone calls to office
Ordering of supplies needed for office
Ended employment due to father having Covid-19 and helping to care for him upon his release from the hospital
Account Receivable Clerk
Collins Brothers Corporation
Forest Park, Georgia
08.2017 - 03.2020
Process checks received daily through scanning into bank accounts for seven different accounts (total over $1 million each day)
Submitting funds for payroll processing each week
Verify cash and checks taken by cashier daily were applied correctly
File and shred previous months checks kept on hand
Deposit checks to the bank each day via computer or in person
Receptionist/Cashier/File Clerk/Tag and title assistant
Heritage Cadillac
Morrow, Georgia
06.2012 - 07.2017
Received the Employee of the month four (4) times for outstanding performance.
Answer multi-line phone system and route calls to appropriate individuals and the appropriate departments within the company
Responsible for daily collections in service/parts for service work completed and parts purchased by customers
Balance to the penny each day on service and parts tickets (have taken over $20,000 on some dates)
File repair orders and other information into customers’ files by VIN number
Purge files each year for auditing purposes
Assist with tag/title paperwork
Responsible for new car deals and placement within company
Vice-President, Florida Operations
Professional Probation Services, Inc.
Brooksville, Florida
10.2006 - 04.2011
Started the Brooksville, Florida office which included finding staff, office space, setting office hours, examining files transferred from Salvation Army staff
Supervised staff, including checking paperwork submitted to court, approving vacation/sick time, providing coverage for court
Distributed paperwork to Court each week for fines monies collected and verified monies deposited daily into their account
Covered Judges’ conference twice a year and marketed our company to Florida judges
Human Resources Director
Professional Probation Services
Norcross, Georgia
02.2001 - 10.2006
Interviewed candidates for open positions within company
Instituted candidates meeting with office managers before hiring to ensure they would be a good fit for each office
Initiated use of offer letter to specify start date, position, rate of pay, vacation/sick time accrual for new hires
Created packets for new hires which included information for them on insurance benefits and vacation/sick time
Responsible for documenting vacation/sick time for all employees
Ordered office supplies for each individual office
Responsible for balancing of five different bank accounts each month
Established PPS as a Drug-Free Workplace, spoke at new hire orientation about this feature, set up place for new hires and current employees to submit to drug screens
Audit Coordinator
Professional Probation Service
Norcross, Georgia
01.2000 - 09.2000
Audited each staff’s caseload for all Georgia offices
Travelled throughout the company (20 Georgia offices and seven in Alabama) to audit caseloads and to assist with office coverage
Probation Officer/Office Manager
Professional Probation Service
09.1996 - 01.2000
Supervised caseload of 250 plus probationers
Reported to Court any violations by defendants and submitted warrants and revocation hearing petitions to the Court
Supervised staff of several offices and ensured the paperwork submitted to the Court was accurate and timely
Education
Paralegal Studies
Clayton State University
Morrow, Georgia
01.2015
Bachelor of Arts - Criminal Justice, Psychology
University of Georgia
Athens, Georgia
08.1996
Skills
Proficient in Microsoft Excel, Microsoft Word, Microsoft Windows, 10-key by touch
Effective problem solver, prioritize and manage heavy work flow without direct supervision
“Can do” attitude, work very cooperatively with legal and non-legal staff
Excellent working relationship with others, customer service, general office support, filing and support staff
Process checks and apply amount owed to balances for customers
Timeline
Front Desk Coordinator/Optician
Goetzinger Eye Institute/Bolt Eye Group
04.2021 - Current
Accounts Payable Clerk
Collins Brothers Corporation
06.2020 - 04.2021
Legal Assistant
Sexton Law Firm
03.2020 - 06.2020
Account Receivable Clerk
Collins Brothers Corporation
08.2017 - 03.2020
Receptionist/Cashier/File Clerk/Tag and title assistant
Front Desk Manager/Receptionist/ Medical Assistant at Florida Back InstituteFront Desk Manager/Receptionist/ Medical Assistant at Florida Back Institute