Jennifer King
Bedford,KY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Account Executive
Total Quality Logistics Inc.
10.2023 - 06.2024
- Worked independently to build a book of business providing transportation services to companies world wide
- Communicated market conditions and provided solutions
- Cold-called daily to secure business and provide feedback on pain-points
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Machine Operator
MUBEA Inc.
10.2022 - 10.2023
- Worked independently and/or alongside a team to establish quality data and material was being sent to customers
- Communicated with the scheduling team to ensure parts were being tested and sent out in a timely manner to avoid expedited parts
- Trained other employees on how to read the program inside the machine and make adjustments when needed
- Cleaned and kept the work area organized and accessible
- Reprogrammed machines when test points were inaccurate and recalibrated testing points when transducers were giving unreliable data
Opening Manager
Chuck E Cheese
04.2022 - 10.2022
- Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
- Assessed employee performance regularly, providing constructive feedback and coaching for improvement as needed.
- Increased overall efficiency during opening shifts by delegating tasks effectively among the team members.
- Collaborated with other managers to devise strategies aimed at increasing sales revenue during early operational hours.
- Stocked, monitored, and maintained inventory of diverse products.
- Interacted well with customers to build connections and nurture relationships.
SHIFT MANAGER
Strike And Spare
04.2021 - 07.2022
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
DAYCARE TEACHER
Penguin Playschool
10.2020 - 07.2021
- Promoted physical, academic and social development by implementing diverse classroom and outside activities
- Developed age-appropriate activities and programs for children1 to 4 years old
- Made nutritious breakfasts, lunches, dinners and snacks for children
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Monitored students' academic, social and emotional progress and recorded in individual files
- Promoted sensory development by providing access to different textures
- Engaged with children on individual basis to build positive relationships and promote learning
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication
Education
Diploma -
Lloyd High School
Erlanger, KY05.2021
Skills
- Client relationship building
- Written and verbal communication
- Strategic selling
- Account management
- Sales quota achievement
- Interpersonal skills
- Time management
- Attention to detail
- Multitasking
- Active listening
Timeline
Account Executive
Total Quality Logistics Inc.
10.2023 - 06.2024
Machine Operator
MUBEA Inc.
10.2022 - 10.2023
Opening Manager
Chuck E Cheese
04.2022 - 10.2022
SHIFT MANAGER
Strike And Spare
04.2021 - 07.2022
DAYCARE TEACHER
Penguin Playschool
10.2020 - 07.2021
Diploma -
Lloyd High School
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