Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Kivela

Mohawk

Summary

Professional with strong expertise in advocacy, prepared to support and empower individuals in challenging situations. Proven track record of fostering team collaboration and delivering impactful results. Reliable, flexible, and skilled in crisis intervention, active listening, and resource coordination. Known for empathy, resilience, and effective communication.

Overview

11
11
years of professional experience

Work History

Victim Advocate

Houghton County Prosecutor's Office
11.2022 - Current
  • Advocated for victims' rights during court proceedings, ensuring that their voices were heard throughout the legal process.
  • Collected statistical data and updated documentation to maintain client records.
  • Maintained detailed case records, ensuring accuracy and confidentiality in accordance with legal requirements and organizational policies.
  • Developed partnerships with local agencies such as shelters, hospitals, or mental health providers to improve access to essential services for clients.
  • Promoted a culture of empathy within the organization, emphasizing the importance of understanding and respecting each victim''s unique experience.
  • Participated in professional development opportunities to stay updated on current industry trends and legislation related to crime victim rights.
  • Attended interagency meetings and networked to create community partnerships.
  • Provided crisis intervention and stabilization during emergencies, offering immediate support to affected individuals and families.
  • Elevated victims' confidence to proceed with legal actions, offering detailed explanations of their rights and processes.
  • Collaborated with law enforcement, social services, and legal professionals to advocate for victims' needs.
  • Served as a liaison between crime victims and relevant legal professionals, ensuunderstanding of the victim''s needs throughout the process.
  • Accompanied clients to court to clarify processes and procedures.
  • Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim''s needs throughout the process.
  • Supported victims, family members and witnesses through law enforcement, healthcare and social services.
  • Collaborated with multidisciplinary teams, ensuring comprehensive support for crime victims throughout the legal process.
  • Improved victim support services by establishing a strong rapport and providing emotional assistance to crime victims.
  • Offered guidance on navigating complex systems by providing information about available resources and assisting with paperwork completion when necessary.
  • Liaised with members of justice system on behalf of client.

Victim Advocate

Barbara Kettle Gundlach Shelter Home
05.2014 - 11.2021
  • Assisted law enforcement in investigations, conducting interviews with victims and witnesses for accurate case documentation.
  • Facilitated support groups for victims, fostering an environment of healing while encouraging open discussions among participants.
  • Constructed referral list of agencies and community resources for victims' to provide aftercare services.
  • Developed effective safety plans for at-risk individuals, addressing specific needs while prioritizing their wellbeing.
  • Evaluated program effectiveness through data analysis and client feedback surveys, identifying areas for improvement.
  • Provided comprehensive assessment, goal setting and service plans.
  • Managed grant applications by tracking deadlines, and reporting on program success.
  • Contributed to supportive environment for survivors by conducting empathetic and private counseling sessions.
  • Improved service delivery standards, implementing feedback mechanisms for victim support services.
  • Strengthened victim's resilience, providing one-on-one emotional support and counseling.
  • Improved case resolution outcomes, meticulously documenting interactions and interventions.
  • Responded to crisis calls and emergency situations, providing immediate assistance and intervention.
  • Improved victims' sense of security by establishing and maintaining confidential communication channels.
  • Reduced feelings of isolation among victims by creating and moderating support groups.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim''s needs throughout the process.
  • Accompanied clients to court to clarify processes and procedures.

Education

Bachelor of Arts - Rural Human Services

Finlandia University
Hancock, MI

Skills

  • Documentation and reporting
  • Victim advocacy
  • Referral services
  • Case management
  • Client confidentiality
  • Trauma informed care framework
  • Problem-solving
  • Adaptability and flexibility
  • Relationship building

Timeline

Victim Advocate

Houghton County Prosecutor's Office
11.2022 - Current

Victim Advocate

Barbara Kettle Gundlach Shelter Home
05.2014 - 11.2021

Bachelor of Arts - Rural Human Services

Finlandia University

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Jennifer Kivela