Jennifer Knight

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.

• Enhanced guest satisfaction by efficiently addressing and resolving concerns in a timely manner.
• Maintained detailed records of guest preferences, enabling tailored services during return visits.
• Handled sensitive situations discreetly while maintaining utmost respect for guest privacy concerns.
• Double-checked room assignments to support accuracy and specialized customer service.
• Provided prompt responses to guest inquiries, demonstrating excellent communication skills and professionalism.
• Conducted regular audits of inventory, ensuring adequate supplies were available at all times for guest amenities.

This period of time included a few different overlapping short term employers in the healthcare home health industry. Including but, not limited to hospital bedside care, home health assignment, and independent freelancing home health duties. During this period, I was obtaining clinical experience as I was on the track for completing pre-med requirements.

• Increased website traffic by implementing effective search engine optimization strategies.
• Led and managed talented teams to plan and implement project tasks meeting timelines and exceeding expectations.
• Boosted brand awareness through the creation and management of engaging social media campaigns.
• Created and delivered innovative, strategic marketing programs for clients with focus on events, digital marketing and social media.