Jennifer Knotts
Marion,Ohio
Summary
Compassionate and dedicated healthcare leader who prioritizes relationships, safety and quality of care to those she leads. In five years of leadership, I have shown commitment to bettering the lives of those we serve through complying with state and national regulations and maintaining collaborative partnerships with those in the community and the system.
Overview
26
26
years of professional experience
Work History
Unit Manager, Behavioral Health
OhioHealth, Marion General Hospital
Marion, Ohio
04.2021 - Current
- Responsible for daily management of 24 bed inpatient psychiatric unit
- Administrative responsibility for budget, program development, staff retention, quality, safety, and finance
- Management of 45 staff (indirect: nurses, direct: social workers, patient support assistant, adjunct therapy)
- Scheduling, payroll, patient satisfaction
- Facilitate meetings at the department, care site, and system, and with concise information and clarity
Program Manager, Behavioral Health
OhioHealth, Marion General Hospital
Marion, Ohio
07.2020 - 04.2021
- Provide management presence to staff and active decision-making regarding safety and security of unit
- Direct supervision of social workers and adjunct therapy staff
- Administrative tasks such as scheduling, payroll, Press Ganey, DRR, reporting
- Kronos Manager
- Data collection and reporting for daily and monthly meetings
- Assist on unit within scope of practice
Oncology Program Manager
OhioHealth, Marion General Hospital
Marion, Ohio
03.2017 - 04.2021
- Monitor program compliance with the Commission on Cancer Standards, responsible for maintaining accurate data and records for Commission on Cancer accreditation
- Assist in development of oncology programs for growth in the North Market
- Support the Oncology Director in programs and projects (Hardin Infusion Clinic, North Market Mammogram, Cancer Services CARF)
Oncology Patient Navigator
OhioHealth, Marion General Hospital
Marion, Ohio
12.2012 - 07.2020
- Provide education, community resources, and referrals to patients diagnosed with cancer
- Assist patients in moving through the cancer continuum from diagnosis to treatment to survivorship by providing support to the patient and their families
- Continuum of Care Coordinator for Cancer Committee, monitor activities related to patient navigation, psychosocial distress, and survivorship
- Assisted in starting Survivorship Clinic at Marion Radiation Oncology
Patient Navigator/Community Resource Navigator
American Cancer Society
Dublin, Ohio
06.2011 - 11.2012
Permanent Supportive Housing Case Manager
The Salvation Army
Delaware, Ohio
08.2009 - 05.2011
Education
Master of Healthcare Administration - undefined
Capella University
Minneapolis, Minnesota06-2021
Licensed Social Worker - undefined
Ohio03-2026
Master of Science - Public Service Leadership
Capella University
Minneapolis, Minnesota08-2010
Bachelor of Science - Social Work
Bowling Green State University
Bowling Green, Ohio05-2000
Skills
- Expense management
- Staff scheduling
- Lean management
- Nursing operations management
- Behavioral management
- Operations management
Timeline
Unit Manager, Behavioral Health
OhioHealth, Marion General Hospital
04.2021 - Current
Program Manager, Behavioral Health
OhioHealth, Marion General Hospital
07.2020 - 04.2021
Oncology Program Manager
OhioHealth, Marion General Hospital
03.2017 - 04.2021
Oncology Patient Navigator
OhioHealth, Marion General Hospital
12.2012 - 07.2020
Patient Navigator/Community Resource Navigator
American Cancer Society
06.2011 - 11.2012
Permanent Supportive Housing Case Manager
The Salvation Army
08.2009 - 05.2011
Master of Healthcare Administration - undefined
Capella University
Licensed Social Worker - undefined
Master of Science - Public Service Leadership
Capella University
Bachelor of Science - Social Work
Bowling Green State University
Awards
Prism Award Winner, Compassion 2015, Prism Award Nominee, Excellence 2015 & 2016, Ohio Hospital Association, Healthcare Worker of the Year Nominee 2018, Marion Women’s Business Council, Athena Award Nominee 2025
Continuing Education/Leadership/Community
- Business of People October 2017 to June 2018
- Project Management Fundamentals OhioHealth, EPMO May 2018
- Lean Management OhioHealth, Lean Management Office November 2018 to January 2019
- Spark OhioHealth Leadership Academy October 2022 to May 2023
- WE LEAD BRG Co-chair August 2023 to June 2024 Chair June 2024 to present
- Buckeye Community School Board Member-Marion & Mansfield Current Vice President of Boards November 2022 to present
Licensure
Licensed Social Worker, January 2002 to current
Ohio Counselor, Social Work, Marriage and Family Therapist Board