Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Knupp

Winter Haven

Summary

Compassionate and detail-oriented Certified Medical Assistant with proven success at Watson Clinic, LLC in enhancing patient flow and experience. Skilled in HIPAA compliance and clinical documentation, I excel in multitasking and organization, ensuring efficient care delivery while building rapport with diverse patient populations. Committed to providing exceptional support in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Certified Medical Assistant

Watson Clinic, LLC
03.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
  • Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.

PCA

Lakeland Regional Health
10.2022 - 02.2025
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored vital signs regularly, assisting in early identification of potential health issues.
  • Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
  • Performed blood draws
  • Conducted 12 lead EKGs
  • Assisted nurses with patient recovery post-anesthesia

Medication Aide/Elderly Caregiver

Lake Gibson Village Senior Living
04.2020 - 10.2022
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Education

NHA Certification - Clinical Medical Assistant

Stepful (online)
01-2024

High School Diploma -

West Area Adult School
Lakeland, FL
01-2000

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Clinical documentation
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication

Timeline

Certified Medical Assistant

Watson Clinic, LLC
03.2025 - Current

PCA

Lakeland Regional Health
10.2022 - 02.2025

Medication Aide/Elderly Caregiver

Lake Gibson Village Senior Living
04.2020 - 10.2022

NHA Certification - Clinical Medical Assistant

Stepful (online)

High School Diploma -

West Area Adult School
Jennifer Knupp