Jennifer Koski
Ramsey,IL
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Store Manager
Casey's
Pana, IL
04.2023 - Current
- Enforced company policies as established for company, and store
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours
- Completed daily paperwork, banking, payroll, labor hours
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Maintained excellent customer service and cheerful outlook
- Created plans and communicated deadlines to ensure projects were completed on time
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Cook
Ramsey School District
Ramsey, IL
06.2022 - 05.2023
- Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
- Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Supported school initiatives by participating in events such as nutrition education programs.
- Improved student nutrition by planning and preparing healthy meal options in the school cafeteria.
- Ensured timely meal service by coordinating efforts with fellow cafeteria workers during high-traffic periods.
Store Manager, District Supervisor
Casey's General Store
07.2011 - 04.2021
- As District Supervisor: lead 8-12 stores of 15-20 employees each, overseeing hiring, training, and professional growth of employees
- Enforced company policies as established for company, and store
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours
- Completed daily paperwork, banking, payroll, labor hours
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Maintained excellent customer service and cheerful outlook
- Created plans and communicated deadlines to ensure projects were completed on time
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Waitress
Chuckwagon Café
Vandalia, IL
06.2008 - 05.2012
- Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions
- Participated in dining room side work such as refilling condiment bottles, preparing menus, and arranging silverware packages
- Used cash register and credit card machine to cash out customers
- Typed up menu specials, and programmed POS.
Night Manager
Los Amigos
Vandalia, IL
05.2007 - 02.2010
- Supervised wait staff, voiding ticket errors, transcribing take-out orders, greeting every table
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties
- Assigned tasks to employees and oversaw closing of restaurant.
Prep Cook
Oak Terrace Resort & Spa
Pana, IL
04.2005 - 06.2008
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Changed and sanitized all cutting boards, and surfaces between tasks to avoid cross-contamination
- Replenished buffet food when quantities became low
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Ensured timely completion of prep tasks, enabling smooth service during peak hours.
Cashier, Deli & Bakery
Miller's Market
Ramsey, IL
04.2003 - 08.2005
- Worked flexible schedule and extra shifts to meet business needs
- Performed cash, card, and check transactions to complete customer purchases
- Regularly stocked shelves, rotated stock and checked for expired products
- Prepared Bakery and Deli foods.
Education
Hotel/Restaurant Management Certificate -
Penn Foster - Online College
10.2007
High School Diploma -
Ramsey High School - Ramsey, IL
05.2005
Skills
- Leadership
- Customer and Personal Service
- Recruitment and Hiring
- Time Management
- Handling money and transactions
- Strong Work Ethic
- Problem-Solving
- Multitasking and Organization
Certification
- Certified Food Safety Manager
- Food Allergens Certificate
- IL BASSET Certified
- Proctor Certificate of Training and Testing
- Child CPR AED, Infant CPR, First Aid
Additional Information
Ramsey American Legion
Auxiliary Unit # 460
President
2019-Present
Village of Ramsey
Board Trustee
2022-Present
Ramsey Daze
Food Director
3 Yrs.
Ramsey 150th Celebration
Chairman
2014
References
- Felechia William, Ramsey School District, 217-556-5468
- Blair Angel, Pana Community Hospital, 217-825-9870
- Delbert Roberts, GL Beaumont Lumber, 618-423-2468
- Alisha Smith, Fayette Co Hospital, 618-315-5540
Timeline
Store Manager
Casey's
04.2023 - Current
Cook
Ramsey School District
06.2022 - 05.2023
Store Manager, District Supervisor
Casey's General Store
07.2011 - 04.2021
Waitress
Chuckwagon Café
06.2008 - 05.2012
Night Manager
Los Amigos
05.2007 - 02.2010
Prep Cook
Oak Terrace Resort & Spa
04.2005 - 06.2008
Cashier, Deli & Bakery
Miller's Market
04.2003 - 08.2005
Hotel/Restaurant Management Certificate -
Penn Foster - Online College
High School Diploma -
Ramsey High School - Ramsey, IL