Jennifer Kowal
Traverse City,Michigan
Summary
Experienced in [Desired Position] with a track record of guiding top-performing teams and implementing strategic plans to propel organizational advancement. Proficient in overseeing multifaceted projects that led to notable enhancements in processes and operational effectiveness. Skilled in cultivating teamwork and effective communication to create cooperative atmospheres and achieve meaningful outcomes.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Director of Membership, Education and Professional Standards
Aspire North Realtors
01.2013 - 06.2025
- Directly responsible for the development and delivery of products and services benefitting over 1,500 Realtor and Affiliate Members.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Leveraged professional networks and industry knowledge to strengthen Member relationships.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Cultivated and strengthened lasting Member relationships using strong issue resolution and dynamic communication skills.
Executive Director
Conflict Resolution Services, Inc.
01.2006 - 01.2013
- CEO of a nonprofit organization specializing in Dispute Resolution (Mediation).
- Accounting; budgeting; fundraising; grant writing in excess of $250K, hiring of staff and volunteer assignment.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Sales Representative
Carole Pastore and Company
01.1999 - 01.2006
- Increased sales revenue and repeat business by fostering trust-based relationships with key accounts through regular communication.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Corporate Training Director
Hoskins Manufacturing Company
01.1997 - 01.1999
- Developed strong relationships with internal stakeholders to ensure ongoing alignment of training programs with business objectives, driving overall company success.
- Evaluated and updated existing training materials to ensure alignment with current industry best practices.
Case Manager
American Arbitration Association
01.1991 - 01.1997
- Contracted and appointed Arbitrators and Mediators based on their expertise and case specifications
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Education
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MISkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Certification
Certified Mediator
At Home with Diversity Certification
Timeline
Director of Membership, Education and Professional Standards
Aspire North Realtors
01.2013 - 06.2025
Executive Director
Conflict Resolution Services, Inc.
01.2006 - 01.2013
Sales Representative
Carole Pastore and Company
01.1999 - 01.2006
Corporate Training Director
Hoskins Manufacturing Company
01.1997 - 01.1999
Case Manager
American Arbitration Association
01.1991 - 01.1997
Bachelor of Science - Psychology
Central Michigan University
Similar Profiles
Brianna KeysackerBrianna Keysacker
Association Executive at North Pulaski Board of REALTORSAssociation Executive at North Pulaski Board of REALTORS
Camille RobinsonCamille Robinson
Internal Admissions Director at Aspire Health at North FloridaInternal Admissions Director at Aspire Health at North Florida
Christine Zoppi, MPAChristine Zoppi, MPA
Executive Strategy Officer / Consultant at Aspire 2 Lead Now / Aspire Innovators, LLCExecutive Strategy Officer / Consultant at Aspire 2 Lead Now / Aspire Innovators, LLC
Bruce GalvanBruce Galvan
Transportation, Storage and Distribution Manager at Express Employment ProfessionalsTransportation, Storage and Distribution Manager at Express Employment Professionals
Bodie wilsonBodie wilson
Park Crew at Crystal Mountain Resort & SpaPark Crew at Crystal Mountain Resort & Spa