Jennifer Kymla
Waterford,MI
Summary
Experienced program management professional with a strong track record of leading cross-functional teams. Demonstrated expertise in strategic planning, risk management, and resource allocation. Recognized for adaptability, problem-solving skills, and fostering collaboration to achieve desired results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
18
18
years of professional experience
Work History
Program Manager
Easterseals MORC
03.2024 - Current
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the teams
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Managed and supervised daily program operations, complying with policies and regulations.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Coached team members on productivity strategies to accomplish challenging goals.
ACT Supervisor
Easterseals MORC
01.2015 - 03.2024
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
ACT Behavioral Clinician
Easterseals MORC
01.2009 - 01.2015
- Implemented cognitive-behavioral strategies to help clients better understand thought patterns influencing their actions.
- Designed group therapy sessions focused on skill-building activities that promoted socialization and self-regulation skills among participants.
- Conducted thorough assessments to identify clients'' strengths, challenges, and areas for improvement.
- Coordinated community resources to enhance clients'' access to essential services and supports.
- Developed individualized behavior support plans, addressing specific needs and promoting positive change.
- Utilized motivational interviewing techniques to empower clients in achieving their goals.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Therapist
Easterseals MORC
01.2007 - 01.2009
- Conducted individual and group therapy including SUD and MRT
- Completed biopsychosocial assessments
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
Education
MSW -
Wayne State University
Detroit, MI05-2007
Bachelor of Arts - Social Work
Oakland University
Rochester, MI01-2000
Skills
- Problem-solving
- Detail-oriented
- Strategic planning
Timeline
Program Manager
Easterseals MORC
03.2024 - Current
ACT Supervisor
Easterseals MORC
01.2015 - 03.2024
ACT Behavioral Clinician
Easterseals MORC
01.2009 - 01.2015
Therapist
Easterseals MORC
01.2007 - 01.2009
MSW -
Wayne State University
Bachelor of Arts - Social Work
Oakland University
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