Jennifer Langan
New Haven,CT
Summary
Experienced Senior Accounts Receivable Specialist with proven skills in managing complex financial tasks. Completed MBA in December 2022 and seeking role in finance that will not only further my knowledge, but challenge me and help me grow. Comprehensive experience includes invoice processing, payment collection, reconciliation, reporting and ensuring accurate record keeping, working with sales and other departments to ensure projects and budgets are being met.
Overview
15
15
years of professional experience
Work History
Senior Accounts Receivable Specialist
Indeed
Stamford, CT
07.2022 - Current
- Investigates US and International client account activity to identify and resolve payment discrepancies
- Coordinates with the cash applications team to ensure payment application
- Aids in the application of unapplied payments
- Participates in high level month end reporting tasks
- Works closely with clients and their sales and customer service representatives to resolve ongoing payment issues.
Accounts Receivable Administrator
Indeed
Stamford, CT
05.2019 - 07.2022
- Managed the US billing inbox, fielding statement requests, sales escalations, payment remittance notifications, vendor requests, etc
- Utilized company CRM tools to answer case requests and billing questions from the Sales and Client Success teams
- Investigate and analyze cardholder’s dispute claims within a timely manner
- Created and distributed invoicing and collections reports using the company invoicing system
- Upload invoices to third party portals (i.e
- Coupa, Adecco).
Resolution Analyst
Bank Mobile
New Haven, CT
04.2017 - 05.2019
- Investigated and analyze cardholder’s dispute claims within a timely manner
- Uploaded findings to an admin support database, tracking and updating accounts
- Denied claims and closed accounts when necessary.
Resolution Data Entry Specialist
Bank Mobile
New Haven, CT
04.2016 - 04.2017
- Entered card holder disputes accurately into an electronic adjustment database
- Updated cardholder dispute dates of provisional/merchant credit given
- Managed dispute mail and fax intake.
Operations Specialist (E-4)
United States Coast Guard
Seattle, WA
08.2009 - 07.2013
- Participated in law enforcement operations such as drug interdiction and Vessels in Distress
- Worked with navigation systems; COMDAC, AIS, and radar.
Education
Bachelor of Science, National Security Studies -
University of New Haven
West Haven, CT12.2016
Masters, Business Administration -
Southern Connecticut State University
New Haven, CTSkills
- Google Suite
- Salesforce
- Sage Intacct
- Dun Bradstreet
- Investigative skills
- Payment discrepancies
- Unapplied payments
- Notary for the State of CT – 2022 to Present
- Bank Reconciliation
- Payment reconciliation
- Financial statement preparation
- Auditing procedures
- Credit and collections
- Statement issuing
Accomplishments
- United States Coast Guard-Operations Specialist: August 2009-July 2013
- Athletic Brewing Ambassador: June 2023- Present
References
References available upon request.
Timeline
Senior Accounts Receivable Specialist
Indeed
07.2022 - Current
Accounts Receivable Administrator
Indeed
05.2019 - 07.2022
Resolution Analyst
Bank Mobile
04.2017 - 05.2019
Resolution Data Entry Specialist
Bank Mobile
04.2016 - 04.2017
Operations Specialist (E-4)
United States Coast Guard
08.2009 - 07.2013
Bachelor of Science, National Security Studies -
University of New Haven
Masters, Business Administration -
Southern Connecticut State University