Jennifer LaShelle-Bourne
Bethel,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Operations Assistant Store Manager
Home Depot
03.2007 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set department priorities, maintained schedules and monitored performance.
- Maintain a safety culture for employees, customers and vendors,
- Answered customer questions and addressed problems and complaints in person and via phone.
- Evaluated department supervisor performance and communicated feedback to improve goals.
- Cross-trained existing employees to help in all departments.
- Onboarded new employees with training.
Salon Receptionist
Pure Concept Salon And Spa
08.1997 - 04.2008
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Handled payments and processed credit card transactions.
- Assisted in organizing special events within the salon.
- Communicated with salon/spa team members if clients canceled or changed appointment times.
Design Assistant
Bittners,LLC
08.2003 - 03.2007
- Worked with senior designers and showrooms to produce quotes.
- Ordered samples from vendors for senior designers to present to customers.
- Visited job sites to take notes and record space measurements to create floor plans.
- Tracked order shipments to ensure project remained on track.
Education
Bachelor of Arts - Interior Design
College Of Mount Saint Joseph
Cincinnati, OH08.2004
Skills
- Supply Ordering
- Problem-Solving
- Store Opening and Closing
- Sales Tracking
- Hiring and Training
- Team building
Timeline
Operations Assistant Store Manager
Home Depot
03.2007 - Current
Design Assistant
Bittners,LLC
08.2003 - 03.2007
Salon Receptionist
Pure Concept Salon And Spa
08.1997 - 04.2008
Bachelor of Arts - Interior Design
College Of Mount Saint Joseph