Jennifer Lavadour
Pendleton
Summary
Dynamic Bartender at Oaktree Food and Drink with a proven track record in enhancing customer satisfaction through exceptional service and innovative drink specials. Skilled in inventory management and responsible alcohol service, I foster a positive atmosphere while training staff and building loyal clientele. Highly reliable and dedicated to maintaining cleanliness standards.
Overview
22
22
years of professional experience
Work History
Bartender Shift Manager
Oaktree Food and Drink
Lakewood, WA
12.2014 - 04.2026
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored new bartenders on cocktail preparation and customer engagement techniques.
- Developed drink specials based on seasonal ingredients, enhancing menu diversity and customer interest.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Collaborated with kitchen staff to synchronize food and beverage service for seamless guest experiences.
- Resolved customer complaints quickly, maintaining high satisfaction ratings and repeat business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Janitor
Kamg Management
Lakewood, WA
03.2017 - 05.2019
- Maintained cleanliness and sanitation standards across facilities to ensure safe environments.
- Operated industrial cleaning equipment for efficient maintenance of large areas.
- Conducted routine inspections to identify maintenance needs and improve overall facility conditions.
Childcare Provider
Chris' Little Tots
Lakewood, WA
01.2006 - 11.2014
- Supervised daily activities, ensuring a safe and nurturing environment for children.
- Developed engaging lesson plans that promoted cognitive and social development.
- Coordinated schedules and activities to optimize children's learning experiences.
- Mentored junior staff in childcare techniques and best practices for child engagement.
- Implemented behavior management strategies to foster positive interactions among children.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Bartender
Front Street Alibi
Spanaway, WA
02.2012 - 10.2014
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Childcare Provider
Oakbrook Childcare
Lakewood, WA
08.2004 - 01.2006
- Conducted regular assessments of children's progress and communicated findings to parents.
- Organized special events and activities that enhanced community involvement and family participation.
- Streamlined communication processes between caregivers, parents, and administrative staff for improved collaboration.
- Developed age-appropriate activities and crafts to engage children.
Education
Associate of Science - Early Childhood Education
Bates Technical College
Tacoma, WA06-2012
Lakes High School
Lakewood, WA06-2007
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Promotions and events
- Beverage making
- Liquor restocking
- Customer service
- Cash register operation
- Outgoing personality
- Handling difficult customers
- Responsible alcohol service
- Highly reliable
Timeline
Janitor
Kamg Management
03.2017 - 05.2019
Bartender Shift Manager
Oaktree Food and Drink
12.2014 - 04.2026
Bartender
Front Street Alibi
02.2012 - 10.2014
Childcare Provider
Chris' Little Tots
01.2006 - 11.2014
Childcare Provider
Oakbrook Childcare
08.2004 - 01.2006
Associate of Science - Early Childhood Education
Bates Technical College
Lakes High School