JENNIFER LEBHERZ
Managment
Fairfield,CA
Summary
Team management professional with robust background in guiding teams to achieve operational goals and improve performance. Known for strong focus on collaboration and adaptability to changing needs, ensuring consistent and reliable results. Skilled in conflict resolution and strategic planning, valued for organizational and leadership qualities.
Overview
25
25
years of professional experience
Work History
Team Leader Manager
Whole Food Market
10.2022 - 07.2025
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
- Contributed to the development of company-wide best practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
Store Manager
RJ's Market
San Francisco, CA
11.2016 - 07.2025
- Managed all operations of a specialty grocery store, primarily overseeing ordering of all non-perishables and perishable departments.
- Directed, oversaw, and evaluated the training, hiring, scheduling, payroll of all team members to reduce and control turnover and labor cost.
- Held all store associates accountable to performance standards, by using on the spot coaching and documented coaching to implement a customers focused environment.
- Practiced daily loss prevention procedures, ensuring the safety of employees, customers, and store merchandise.
- Maintained a high standard of visual merchandising, and techniques to create an inviting atmosphere.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Store Manager
Sprouts Farmer's Market
Walnut Creek, CA
07.2012 - 10.2016
- Supported and assisted Store Manager in all areas of store operations, organized perishable inventories by tracking sales and shrink reports to meet the gross profit goal.
- Operated a $500,000 a week store, while leading 85-100 employees.
- ServSafe certified through the Food Protection Manager Certification Examination.
- Develop and maintain a team commutation, improve team morale an ultimately, working conditions.
Trader Joe's Mate (Assistant Manager)
Trader Joe's
Concord, CA
10.2000 - 03.2012
- Responsible for ordering product for various departments and maintain proper inventory.
- Maximize store profit margins by implementing excellent customer service and minimal OOS.
- Managed over 60 employees daily at $600,000 / weekly volume location.
- Organized community outreach, to inform the community about healthy living.
- Operated opening and closing procedures, such as safe verification daily deposits and staffing according to SPLH.
Education
Associate of Arts - Computer Science
CLC Center San Francisco
San Francisco, CA06.2000
High School - undefined
Terra Nova High School
06.1997
Skills
- Management
- Hiring / Training / Development
- Interpersonal Skills
- Adaptability & Flexibility
- Commutation Skills
- Time Management
- Inventory Control
- Problem-Solving
- Sales and Goal driven
- Customer Service
- Microsoft Office
- Customer focus
- Motivational skills
- Employee scheduling
- Staff development
- Performance coaching
- Workforce planning
- Team leadership
Teamwork and collaboration
Customer service
Team development
Staff management
Staff training
Hiring and training
Computer skills
Problem resolution
Goal setting
Timeline
Team Leader Manager
Whole Food Market
10.2022 - 07.2025
Store Manager
RJ's Market
11.2016 - 07.2025
Assistant Store Manager
Sprouts Farmer's Market
07.2012 - 10.2016
Trader Joe's Mate (Assistant Manager)
Trader Joe's
10.2000 - 03.2012
Associate of Arts - Computer Science
CLC Center San Francisco
High School - undefined
Terra Nova High School
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