JENNIFER LEE
Loris
Summary
Motivated Administrative Assistant with experience interacting with customers to engage and promote the business. Expert at presenting demonstrations and answering customer questions. Outgoing, friendly and enthusiastic when communicating with customers and management.
Overview
20
20
years of professional experience
Work History
Medical Practice Assistant
Conway Medical Center
Conway
04.2026 - Current
- Managed patient scheduling and appointment coordination for multiple healthcare providers.
- Communicated effectively with patients to address inquiries and provide information.
- Scheduled appointments, answered phones, and responded to emails in a timely manner.
- Greeted patients upon arrival, collected medical history, and verified insurance coverage.
Patient Practice Ambassador
Acute Hearing
North Myrtle Beach
09.2024 - 03.2026
- Checking in and out of patients
- Taking patients back for treatment
- Answering phones
- Updating patient files
- Calling Insurance
Receipts Manager
Myrtle Beach Treatment Specialist
Myrtle Beach
08.2019 - 09.2024
- Taking copays before treatment
- Calling insurance companies
- Helping patients obtain health insurance
- Going to the bank with cash after day over.
- Making sure all daily activities for the end of day are correct.
Front End Lead Supervisor
The Chef Store
Columbia
01.2019 - 08.2019
- Maintained cleanliness and organization of store to provide a pleasant shopping environment.
- Conducted regular performance reviews with staff to set goals and improve service levels.
- Adapted quickly to changing priorities, managing multiple tasks efficiently under pressure.
- Trained new employees on store policies, product knowledge, and sales techniques.
Morning Shift Manager
Planet Fitness
Lexington
11.2017 - 01.2019
- Opened the gym in the morning
- Motivated team members through recognition programs and constructive feedback.
- Did morning reports to give to GM
- Gave tours of facility
- Signing members up with memberships
Medical Front Office Supervisor
Loftus, Ryu And Bartol Mds
Syracuse
11.2006 - 01.2017
- Ensured compliance with company policies, as well as state and federal regulations.
- Supervised office staff, ensuring efficient operation and meeting of all deadlines.
- Oversaw budgeting for office expenses, ensuring cost-effectiveness in operations.
- Coordinated office maintenance and repairs to ensure a safe and clean working environment.
- Promoted a positive work culture that encouraged teamwork and professional development.
- Managed office supply inventory, keeping track of needs and ordering supplies to avoid shortages.
Education
Associate of Applied Science - Medical Reimbursement And Coding
Bryant And Stratton College
Syracuse, NYSkills
- Multitasking
- Effective communication
- Verbal communication
- Written communication
- Team building
- Team management
- Internal communications
- Incident response
- Email blasts
- Coordinate events
- Self motivation
- Decision-making
- Time management
- Interpersonal skills
- Professionalism
- Schedule coordination
- Team development
- Community outreach
- Creative thinking
- Writing
- Team collaboration
Timeline
Medical Practice Assistant
Conway Medical Center
04.2026 - Current
Patient Practice Ambassador
Acute Hearing
09.2024 - 03.2026
Receipts Manager
Myrtle Beach Treatment Specialist
08.2019 - 09.2024
Front End Lead Supervisor
The Chef Store
01.2019 - 08.2019
Morning Shift Manager
Planet Fitness
11.2017 - 01.2019
Medical Front Office Supervisor
Loftus, Ryu And Bartol Mds
11.2006 - 01.2017
Associate of Applied Science - Medical Reimbursement And Coding
Bryant And Stratton College