Jennifer Lemmond
Monroe,NC
Summary
Results-driven billing manager with expertise in overseeing billing processes and optimizing revenue streams. Skilled in managing billing systems, resolving discrepancies, and ensuring compliance with billing regulations. Strong leadership, analytical, and communication skills, with a focus on driving efficiency and accuracy in billing operations.
Overview
14
14
years of professional experience
Work History
North American Portal Billing Manager
Assa Abloy Entrance Systems
Monroe , NC
07.2018 - Current
- Managed and supervised a team of 5 billing coordinators and reconciliation specialists.
- Developed and implemented billing policies, procedures, and controls to ensure accuracy of financial transactions.
- Reviewed customer accounts and invoices for accuracy, completeness, and compliance with company and customer policies.
- Developed strategies for improving operational efficiencies through process automation and technology implementation initiatives.
- Evaluated existing processes, identified areas of improvement, developed action plans, communicated changes, monitored progress, and reported outcomes to senior management.
- Worked closely with departmental heads to analyze processes and procedures to obtain the best outcome for all.
- Collaborated with colleagues to develop invoicing systems and internal controls to boost billing efficiencies.
- Maintained regular performance appraisals for employees through verbal, written, and ongoing review programs.
Accounts Payable / Purchasing
Boggs Materials Inc/All American Contracting
Monore , NC
01.2012 - 05.2017
- Developed and implemented purchasing policies and procedures.
- Analyzed purchase requisitions, determined appropriate vendors, and tracked orders.
- Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.
- Collaborated with other departments to ensure materials were purchased in a timely manner.
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
- Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
- Reviewed invoices for accuracy prior to processing payments.
- Monitored inventory levels of critical items to minimize stock outs while keeping costs low.
- Conducted market research on new products or services available from potential suppliers.
Shingle Recylcing Office Manager
Boggs Materials Inc
Monroe , NC
01.2011 - 01.2012
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Education
High School Diploma -
Porter Ridge High School
Indian Trail, NC06-2010
Skills
- Program Improvements
- Personnel Oversight
- Procedure optimization
- Invoice Processing
- Team direction
- Policy Implementation
- Verbal and written communication
- Complex Problem-Solving
- Team Leadership
- Data Management
- Attention to Detail
- First Aid/CPR
- Microsoft Office
- Teamwork and Collaboration
- Adaptability and Flexibility
Timeline
North American Portal Billing Manager
Assa Abloy Entrance Systems
07.2018 - Current
Accounts Payable / Purchasing
Boggs Materials Inc/All American Contracting
01.2012 - 05.2017
Shingle Recylcing Office Manager
Boggs Materials Inc
01.2011 - 01.2012
High School Diploma -
Porter Ridge High School
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