Jennifer Levine
Castle Rock,Colorado
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant III
University of Colorado School of Medicine
02.2023 - Current
- Women's Integrated Services in Health is an all-women's clinic run by women. Together, providers and medical assistants support women's health by providing services such as gynecologic care and general women's care.
- Triaged incoming calls and in-basket messages for providers to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Met operational targets consistently by guiding and motivating the medical assistant team to effectively handle administrative and clinical needs.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions, endometrial biopsies, colposcopies, skin biopsies, wound care, point of care testing, and administration of vaccines.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
Medical Assistant II
University of Colorado Hospital-Lone Tree Multispecialty
05.2017 - 01.2023
- Lead Medical Assistant in busy multispecialty clinic assisting 38 Doctors of all specialties, including: Cardiology, Dermatology, Endocrinology, Rheumatology, Neurology, Kidney Hypertension, Hepatolalogy, Epilepsy, & Gastroenterology. Daily responsibilities include but are not limited to:
- Phlebotomy/Express Lab-shared responsibility running walk-in lab, ensuring lab orders are placed and drawn correctly, patient safety
- Sanitized, restocked, and organized exam rooms and medical equipment.
- 12 lead EKGs/EMG
- Obtained client medical history, medication information, symptoms, and allergies.
- Placing ZIO Patches (Cardiac Event Monitors)-educating patients on devices.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Treadmill Stress Tests/Echocardiograms- preparing patients, assisting physician, maintaining patient safety and monitoring vitals throughout test.
- Performed medical records management, including filing, organizing and scanning documents.
- Delivering injections/immunizations/Point of care testing
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Shave/punch biopsies with electrodessication-assisting physician through minor surgical procedures, dressing and educating patients on wound care
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Wound care/staple & suture removal
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Rooming/vitals/medication reconciliation
- Supply Ordering & Inventory/Chart preparation/records maintenance/patient demographics/telehealth
Certified Dental Assistant
Belleview Family Dentistry
02.2000 - 05.2003
- Sole dental assistant responsible for assisting a dentist and hygienists in the office including:
- Patient dental examination preparation
- Sterilization of dental equipment and examination rooms in accordance with infection control policies
- Routinely completed inventory, supply orders and restocked supplies
- Operation of x-ray machines and development of x-rays
- Provided appropriate postoperative instructions as prescribed by the dentist
- Maintained proper graphical and perio charting
- Consistently followed protocols regarding quality assurance, biohazards
Education
Bachelors - Business Administration Management
Western Governors University At Utah
07-2025
Certificate - Medical Assisting
Pima Medical Institute at Aurora, CO
04.2017
Certificate - Certified Nursing Assistant
Our Saviors Lutheran Church at Denver, CO
06.2014
Skills
- Certified Medical Assistant
- Excellent communicator
- Exceptional clinical skills
- Strong and dependable work ethic
- Trained in Epic software
- Certified Nursing Assistant
- Certified in CPR/BLS
- Certified Phlebotomist
- HIPAA compliance
- Clinical leadership
- Vital signs monitoring
- Quality Metrics Champion
Accomplishments
- Will complete a Bachelor's Degree in Business Administration in July 2025
- I have successfully Co Chaired the Lone Tree Shared Goverance council for the last 2 years. Myself and the elected board members have worked to make sure employee voices were heard, concerns for improvment in our work environment were addressed and employee and management together worked to create a positive work environment.
- I successfully leveled up to a Medical Assistant II in 2021. As a MA II I work to precept and sign off of new hires on policies and procedures with in the clinic. These include heart monitor placement, EKG, POCT testing, sterile insterment processing & administative duties.
Certification
- CCMA - Certified Clinical Medical Assistant
- CNA - Certified Nurse Assistant
- Certified Phylabotanist
- Certified in CPR/BLS
Timeline
Lead Medical Assistant III
University of Colorado School of Medicine
02.2023 - Current
Medical Assistant II
University of Colorado Hospital-Lone Tree Multispecialty
05.2017 - 01.2023
Certified Dental Assistant
Belleview Family Dentistry
02.2000 - 05.2003
Certificate - Medical Assisting
Pima Medical Institute at Aurora, CO
Certificate - Certified Nursing Assistant
Our Saviors Lutheran Church at Denver, CO
Bachelors - Business Administration Management
Western Governors University At Utah
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