Jennifer Lewis
bartender
Friendswood,TX
Summary
Experienced professional specializing in customer service and cocktail preparation. Track record of enhancing patron loyalty via creative beverage promotions and effective training programs. Proficient in inventory management and team dynamics, contributing to exceptional guest experiences and streamlined operations.
Overview
12
12
years of professional experience
Work History
Server
Town Tavern of Morganton
MORGANTON, USA
- Current
- Delivered exceptional customer service to enhance overall guest satisfaction.
- Assisted with food and drink preparation in a high-paced environment.
- Maintained cleanliness of dining area and tables during service.
- Collaborated with kitchen staff to ensure prompt order delivery.
- Took accurate orders and effectively communicated them to kitchen personnel.
- Processed payments and managed cash transactions securely.
- Engaged customers to promote daily specials and menu items.
- Followed health and safety regulations during food handling and service.
Assistant Bar Manager
The Pink Pony
Gulf Shores, Alabama
03.2023 - 01.2025
- Developed signature beverages and promotions to boost revenue and enhance patron loyalty.
- Managed bar operations during peak hours to ensure smooth service and efficiency.
- Oversaw drink service in a high-volume establishment serving numerous guests nightly.
- Conducted staff training on cocktail preparation and service standards to elevate quality.
- Handled inventory management and restocking to maintain optimal supply levels.
- Maintained cleanliness and organization of bar area to uphold safety standards.
- Interviewed, hired, and trained staff to improve customer retention and increase sales.
- Resolved customer complaints promptly while ensuring high levels of satisfaction.
Bartender
Shake and Muddle
Chula Vista, California
10.2018 - 01.2023
- Prepared and served beverages to customers in a fast-paced environment.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Assisted in restocking supplies and inventory for efficient operations.
- Handled cash transactions and processed payments accurately at the register.
- Collaborated with team members to ensure smooth bar operations during busy periods.
- Provided excellent customer service by engaging with patrons and taking orders.
- Monitored customer behavior to ensure a safe and enjoyable atmosphere at the bar.
- Learned cocktail recipes and proper mixing techniques for diverse drink offerings.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Head Bartender/Bar Manager
The Barefoot Bar
Gulf Shores, Alabama
04.2013 - 08.2018
- Mixed and served diverse cocktails, enhancing customer experience at bar.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted patrons with drink selections, providing personalized recommendations.
- Managed cash register operations, processing transactions with precision.
- Engaged customers to create a welcoming atmosphere at bar.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored alcohol consumption to prevent over-intoxication and underage serving.
- Balanced daily registers, ensuring accuracy of funds received.
Education
Liberal Science
Coastal Alabama Community College
Skills
- Customer service
- Communication
- Adaptability
- Teamwork
- Attention to detail
- Problem solving
- Leadership
- Training
- Customer relationship management
- Cash handling
- Inventory management
- Cocktail preparation
- Staff training
- Beverage menu development
Timeline
Assistant Bar Manager
The Pink Pony
03.2023 - 01.2025
Bartender
Shake and Muddle
10.2018 - 01.2023
Head Bartender/Bar Manager
The Barefoot Bar
04.2013 - 08.2018
Server
Town Tavern of Morganton
- Current
Liberal Science
Coastal Alabama Community College
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