Jennifer Little
Oswego,NY
Summary
Dedicated manager looking to translate 26+ years of Dining Hall management skills into a new position as a Kitchen Manager. Adept at communicating with employees of all ages and abilities. Successful at maintaining food and kitchen safety.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Resident Dining Manager
Auxiliary Services At SUNY Oswego
Oswego, NY
08.2010 - Current
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained staff of all abilities on proper cooking procedures as well as safety regulations and productivity strategies.
- Led planning, set up and takedown for special events.
- Manage a staff of 15+ unionized hourly employees and 100+ student employees.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Develop and implement new recipes for four week cycle menu
Assistant Dining Manager
Auxiliary Services At SUNY Oswego
Oswego, United States
08.2004 - 07.2009
- Oversaw food preparation and monitored safety protocols.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed and scheduled a staff of 100+ student employees, keeping within a budget of hours
- Ordered food at direction of Resident Dining Manager
- Instructed Student and Hourly employees in daily tasks
Education
Bachelor of Arts - English Literature
SUNY Oswego
Oswego, NY05.1996
Skills
- Customer Service
- Preventive Maintenance
- Delegating Assignments and Tasks
- Portion Sizes
- Personnel Scheduling
- Monthly Inventory
- Food Safety and Sanitation
Certification
ServSafe Certified
Timeline
Resident Dining Manager
Auxiliary Services At SUNY Oswego
08.2010 - Current
Assistant Dining Manager
Auxiliary Services At SUNY Oswego
08.2004 - 07.2009
Bachelor of Arts - English Literature
SUNY Oswego
ServSafe Certified
Similar Profiles
Alexis ChainaoAlexis Chainao
Student Worker at Auxiliary Services, SUNY OswegoStudent Worker at Auxiliary Services, SUNY Oswego
FAVOUR ATIRIFAVOUR ATIRI
Student Worker at Auxiliary Services SUNY OswegoStudent Worker at Auxiliary Services SUNY Oswego
Brandy FordBrandy Ford
Cook's Assistant at Suny Cortland Auxiliary ServicesCook's Assistant at Suny Cortland Auxiliary Services