Jennifer Little
Johnson City,Tennessee
Summary
Achieved improved client satisfaction by leading projects that streamlined processes and enhanced service delivery.,Drove collaborative efforts that resulted in a more client-focused approach to patient care.,Facilitated teamwork that consistently aligned with best practices for optimal patient outcomes.
Overview
3
3
years of professional experience
Work History
Clinical Audiologist
Spartanburg Ear Nose and Throat Clinic
06.1998 - 02.2000
- Conducted audiometric evaluations, improving patient outcomes
- Analyzed patient data, enhancing therapy effectiveness
- Collaborated with ENT specialists, elevating patient satisfaction
Speech Language Pathologist
Carter County School System
05.1997 - 05.1998
- Facilitated speech therapy sessions, boosting communication and academic success
- Developed treatment plans, improving speech clarity and confidence
- Collaborated with educators, enhancing community engagement and support
- Conducted assessments for targeted interventions, achieving student progress
- Introduced interactive tools, increasing engagement and learning effectiveness
- Orchestrated team projects, enhancing delivery times and client satisfaction
- Implemented digital filing system, streamlining document retrieval
Education
Master of Science - Audiology
Graduated with high honors Phi Kappa Phi and Gamma Beta Phi for Graduate school program.
Bachelor's Degree - Speech and Hearing
Graduated Cum Laude for Undergraduate degree.
Skills
Achieved improved patient engagement through effective sales techniques and strategies,Resolved conflicts by applying active listening skills to enhance relationships,Streamlined time management and negotiation efforts through proficient use of CRM software,Resolved complex problems to elevate patient satisfaction,Utilized extensive product knowledge and adaptability to address patient challenges,Delivered impactful patient education by fostering strong interpersonal communication,Enhanced team collaboration through insightful data analysis
Interests
Hiking, Boating, Kayaking, All things outdoors
ADDITIONAL INFORMATION
- Graduate student
- Performed clinical Audiology services for veterans under supervision of certified Professors at Veterans Administration Mountain Home, Johnson City, Tennessee. Jan 1996 - Jan 1998
Timeline
Clinical Audiologist - Spartanburg Ear Nose and Throat Clinic
06.1998 - 02.2000
Speech Language Pathologist - Carter County School System
05.1997 - 05.1998
East Tennessee State University - Master of Science, Audiology
East Tennessee State University - Bachelor's Degree, Speech and Hearing