JENNIFER LOGAN, PHRca
San Jose,CA
Summary
Trusted HR Director and Business Partner leading immediate and long-term initiatives. Skilled at partnering with management & executive leadership to build employee-centric cultures promoting positive morale and optimizing productivity and compliance. Motivating, adaptive, and decisive with excellent interpersonal, coaching and communication skills. Proudly maximizing employee retention through first-class training, change, data, compensation management, engagement & pulse surveys. Expert ability to move between planning and doing, prioritizing and executing. Person centered, treating others with dignity and respect, empowering them to set and reach personal, professional and organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Director
GreenWaste Recovery, LLC
San Jose, CA
04.2023 - Current
- Manage team: HR Manager, Payroll Manager, HR Generalists, HR Admin, Payroll/HR Admin.
- Setup, roll out ADP Modules: Performance, Recruiting & Talent, Compensation, Learning, Goals
- Create, implement Company wide and Sr. Leadership Bonus Review process, Goals in ADP.
- Develop campaign to increase self-service utilization of HRIS system for 24/7 employee access, automation, mobile access. Increased employee usage by 40%.
- HR Authority for all General Managers, Operation Supervisors and downline supervisors at all 12 sites.
- Conduct site visits with HR team members to assist employees with all HR inquiries, investigations, terminations, trainings.
- Plan and hold wellness fairs at 3 worksites to improve and maintain employees overall well-being, increasing morale and decreasing absenteeism.
- Provide updates & maintain regulatory compliance on HR policy changes to managers & employees to satisfy federal and state laws & organizational policies and procedures.
- Interview potential hires, negotiate salaries and benefits and performed reference checks. Direct hiring and onboarding programs for new employees.
- Assist Managers in pre-screening candidates, consulting on hiring strategies and succession planning.
- Manage & coordinate HR team and oversee milestones and completion of tasks, initiatives, organizational, state, and federal reporting and compliance.
- Recommend appropriate resolutions to employee relations concerns and handle disciplinary issues and investigations of misconduct.
- Maintain optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates and analyzing turnover data and statistics against benchmarks and historical data.
- Spearhead shared governance and collaboration on employee relations, HR administration, collective bargaining agreements including reporting for pay equity and EEO-1 compliance.
- Participate at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Collaborate with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Follow programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Move non-automated, paper tasks and documentation to ADP cloud, SharePoint SOPs, HR team resource library to ensure compliant and streamlined process, minimizing mistakes, lowering risk, empowering team members to maximize partner collaboration across organization and with HR vendor partners.
HR Manager
Crawford Group
San Jose, CA
04.2020 - 04.2023
- Oversee all company HR functions including legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Collaborate with Executive Leadership and perform benefits analysis, corrective action planning and big-picture data capturing.
- Guide leaders on company policies, programs, benefits, and salary administration as well as external changes in business and industry in regards to laws, regulations and best practices.
- Recommend, initiate and finalize HR actions regarding resource management, compensation, and employment postings, hiring proposals and new hire onboarding and exits.
- Collaborate with Finance Team on payroll and 401K benefits offering. Collaborate with Director of Operations on all automation and HR tools selection, implementation, and maintenance.
- Manage employee disputes by employing investigation and conflict resolution techniques.
- Primary advocate of all organizational values, philosophy and overall mission across the entire business ensuring compliance, objectivity, and accordantly.
- Implement standardized programs and policies, Handbook editing, driving smooth operations, employee retention and engagement. Including monthly pulse and yearly engagement survey.
- Advise & Coach decision-makers and managers on complex and confidential matters ranging from performance management to employee relations issues.
- Perform and develop internal training program for all managers to ensure compliance across the 30+ states employees reside in.
- Review business goals monthly and quarterly to recommend new HR approaches, policies, and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Facilitate 80-90 onboarding sessions per year and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Content creator of all HR related communications across entire employee lifecycle.
- Conduct twice yearly company-wide town hall meetings to convey updates and support feedback loop between employee and organization.
- Leverage, analyze, select cost-effective digital systems to manage payroll and benefits programs. Yearly renewals as well as overall yearly PEO and benefits review.
- Responsible for all local, state and federal reporting and audits.
Senior Account Executive
Crawford Group
San Jose, CA
07.2018 - 04.2020
- Managed all outside sales activities for designated territory. Executed entire sales cycle from lead generation through account management
- Prospecting expert in identifying leads, contacting leads, and all activities that move lead through sales pipeline. Made 50 prospect calls/day.
- Diversified and expanded existing accounts for upsell opportunities, guarantee continued renewal of services and projects, minimized churn of accounts. Strengthened customer relationships with proactive and collaborative approach to managing needs
- Developed marketing strategies to maximize brand awareness within existing accounts as well as generate inbound and outbound marketing leads. Generated 10 SQL leads/quarter
- Consulting staffing lead responsible for all new position opportunities, account management, consultant care, and account mushrooming
- Obtained pricing deals, negotiated contracts, solidified beneficial agreements. Averaged 4 new deals/year
- Met with new customers quarterly to share product and service information, listen to needs and learn about strategic and financial business operations.
Senior Account Executive
Chobanian Group Consulting
San Jose, CA
06.2017 - 07.2018
- Managed all outside sales activities. Executed entire sales cycle from lead generation through account management.
- Prospecting expert in identifying leads, contacting leads, and all activities that move lead through sales pipeline
- Managed 50 employees supporting clients, responsible for all new position opportunities, account management, and account mushrooming
- Managed entire employee lifecycle, including, HR issues, compensation and benefits, leaves of absence, policies and procedures, IT, onboarding and offboarding
- Handled customer relations issues, enabling quick resolution and client satisfaction
Account Executive & Strategic Account Manager
Kforce, Inc. Finance & Accounting Staffing
San Jose, CA
01.2016 - 06.2017
- Partnered with 25+ client companies across all industries to ensure best possible finance and accounting candidates are placed in their workforce
- Counseled clients on Bay Area market price points, trends in hiring, regulations, and compliance around new finance and accounting regulations and pronouncements
- Collaborated with recruiting team to deliver “Day At Client” events for streamlined interview, hiring, and onboarding
- Effectively increased speed to market while decreasing overall cost of hiring client
- Executed offer letters, initiate onboarding procedures, candidate care throughout first three weeks of assignment as well as ongoing follow up with candidate and client during entire assignment
- Great attention to detail, highly organized all while seeing projects from 30,000 level foot view in order to align company initiatives with day-to-day operations and processes while maintaining overall vision and brand
- Extensive experience in CWP VMS tools like Fieldglass, WAND, Workday, Agile 1, and other proprietary vendor and candidate management tools
- Planned, setup, and executed all company South Bay networking events
- Authored and sent branding emails and newsletters to client portfolio bi-weekly to increase market presence of organization's services and talent pool
Account Executive, Strategic Account Manager
Randstad Professionals
San Jose, CA
08.2015 - 01.2016
- Collaborated hand-in-hand with 20 different clients to ensure the best possible candidates pipelined for temporary & direct hire openings in finance & accounting
- Strategized with recruiters to place appropriate candidates based on client hot buttons, budget & timeline constraints
- Account Managed existing portfolio of 20 clients to sell full staffing solutions to all hiring managers
- Business Development, lead generation, and management of new business & creation of target lists across all industries in the Bay Area
- Manager Lead on Cisco Systems Inc. account
- Accounted for all finance & accounting positions within San Jose, Santa Clara & Milpitas locations
- Managed hiring manager relationship & entire VMS process including vendor procurement process
Sales Account Executive
Jan Marini Skin Research
San Jose, CA
01.2013 - 07.2015
- 'Top Team Of the Year” award recipient by management and team
- Maintained and developed business in sale of pharmaceutical-grade skincare line to dermatologists, plastic surgeons, medical spas, and estheticians
- Customized and executed product knowledge trainings, merchandising, promotions, sell-through strategies, and social media presence for all accounts in portfolio
- Represented brand at trade shows 3/year and educational seminars quarterly, including set up and execution
- Mastered and constantly improved sales prospecting, follow-up and upsell processes
- Mentored other sales team members in positioning products and implementing account game plan to achieve corporate monthly objectives and account revenue growth goals
- Extensive cold calling 50/day for lead generation
- Built networking relationships with other industry reps
- Managed 2 territories totaling $500,00+ in revenue
- Opened 25 new accounts
Education
Bachelor of Science - Mathematics-Applied Science, Statistics
University of California - Los Angeles
Los Angeles, CA01.1999
Skills
- HRBP to 10 sites
- Benefits Programs Selection, Negotiation, Management
- Compensation Management & Total Rewards
- HR Policies, Legal Compliance, Investigations & Discipline, Worker's Compensation, FMLA/CFRA, Leaves
- New Employee Hiring, Orientation & Exit Interviews
- Employee Training, Performance Management & Succession Planning
- Employee Engagement & Retention Strategist, Employee Surveys
- Manager Training & Development
- Human Resources Management Systems (HRMS/HRIS/PEO)
- HR Consulting with C-Suite, Private Equity Board, Senior Leaders, Managers, Supervisors
- File & Records Management Strategist
- Reporting, Tracking & Analyzing HR Metrics
- Union Relations & CBA Management
- ADP, TriNet, Justworks, NetSuite, Deltek Vanatgepoint, Google Workspace, MS Suite, Bullhorn, HubSpot, SLACK, Zoom, WebEx, Ironclad
- E-Verify/I9s/Tentative Non Confirmations
- Staffing Environment/MSP Specialist
Certification
- HRCI PHRca
- HRCI aPHR
Affiliations
- SHRM National and SHRM Norcal chapter member: Society for Human Resource Management
- HRCI Member: Human Resources Certification Institute
- AHRD Member: Academy of Human Resource Development
- Statista
Accomplishments
- Led successful vetting & implementation of 2 HRIS systems
- Developed & Delivered inaugural employee survey, including data analysis and implemented data driven insights. Over 80% participation rate.
- Member of 3-time National Championship Women’s Water Polo team at UCLA
- Member of US Women's Water Polo Junior National Team
- First recruiting class of women's water polo to receive a full scholarship to any National University
Timeline
HR Director
GreenWaste Recovery, LLC
04.2023 - Current
HR Manager
Crawford Group
04.2020 - 04.2023
Senior Account Executive
Crawford Group
07.2018 - 04.2020
Senior Account Executive
Chobanian Group Consulting
06.2017 - 07.2018
Account Executive & Strategic Account Manager
Kforce, Inc. Finance & Accounting Staffing
01.2016 - 06.2017
Account Executive, Strategic Account Manager
Randstad Professionals
08.2015 - 01.2016
Sales Account Executive
Jan Marini Skin Research
01.2013 - 07.2015
Bachelor of Science - Mathematics-Applied Science, Statistics
University of California - Los Angeles