Jennifer Long
320 Forest Avenue Clare,MI
Summary
Compassionate and results-oriented leader with a proven track record at Michigan Department of Health and Human Services, recognized for driving productivity and ensuring precise task execution. Expertise in communication, empathy, and effective problem-solving complements history of spearheading successful fundraising campaigns at United Way while overseeing the annual grantmaking process. Demonstrated ability to manage staff, cultivate volunteer relationships, and engage board members. Aspires to leverage leadership skills to further enhance organizational missions.
Overview
26
26
years of professional experience
Work History
Eligibility Specialist
Michigan Department of Health and Human Services
Gladwin, MI
04.2018 - Current
- Process client applications, and conduct detailed interviews with applicants to determine their eligibility for assistance programs.
- Specialized support for Cash assistance, Child Development and Care, and Refugee programs.
- Maintain comprehensive knowledge of program regulations, policies, and procedures.
- Member of Director's Advisory Group, Data Analysis and Accuracy Group, and Critical Response Team.
- Meets and exceeds daily performance metrics.
- Special assignment to the 2021 Disaster Food Assistance Program in Oakland County.
Executive Director
United Way of Clare and Gladwin Counties
07.2015 - 02.2018
- Cultivated organizational success by fostering strong stakeholder relationships and supervising personnel.
- Planned and implemented annual fundraising campaign and supported its success with innovative community events and speaking engagements.
- Coordinated annual grant-making process to distribute campaign proceeds to local nonprofits, including creating applications, materials, and management of grant review volunteers.
- Marketing, including newspaper articles, newsletters, social media management, and networking
Administrative Assistant/Bookkeeping
United Way of Clare and Gladwin Counties
01.2001 - 07.2015
- Administrative support to Executive Director including desktop publishing, spreadsheets, donor records management, volunteer training, and general assistance for annual campaign.
- All bookkeeping functions, including extensive collaboration with external accountants to complete annual audit, and basic IT services for small non-profit organization.
Support Staff Supervisor
Pine Rest Southwest Clinic
04.1999 - 11.2000
- Office management for mental health outpatient clinic
- Supervised clerical staff
- Fielded client questions concerning billing and insurance
- Liaison between clinic and offsite billing department
Education
B.A. - Christian Ministries, American Intercultural Ministries
Moody Bible Institute
Chicago, ILSkills
- Work Planning and Prioritization
- Multitasking capacity
- Professionalism
- Staff training
- Problem-solving
- Effective communication
Timeline
Eligibility Specialist
Michigan Department of Health and Human Services
04.2018 - Current
Executive Director
United Way of Clare and Gladwin Counties
07.2015 - 02.2018
Administrative Assistant/Bookkeeping
United Way of Clare and Gladwin Counties
01.2001 - 07.2015
Support Staff Supervisor
Pine Rest Southwest Clinic
04.1999 - 11.2000
B.A. - Christian Ministries, American Intercultural Ministries
Moody Bible Institute
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