Jennifer Longwith
Kenmore,NY
Summary
Dynamic Shift Supervisor at Riteaid with expertise in cash handling and employee training. Proven ability to enhance customer satisfaction through effective problem-solving and staff management. Recognized for maintaining operational excellence during peak hours while fostering a motivated team environment. Committed to upholding company standards and driving sales through exceptional service.
Overview
28
28
years of professional experience
Work History
Shift Supervisor
Riteaid
Tonawanda, NY
09.2005 - 07.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Sales Associate
Vix
Tonawanda, NY
06.1997 - 10.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Kenmore West
Kenmore, NYSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Customer-oriented
- Cash handling expertise
- Staff motivation
- Inventory control and record keeping
Timeline
Shift Supervisor
Riteaid
09.2005 - 07.2025
Sales Associate
Vix
06.1997 - 10.2004
High School Diploma -
Kenmore West