Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Lopez

Stone Mountain,GA

Summary

Friendly Customer Service Cashier skilled at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include offering excellent communication and problem solving.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Publix
04.2020 - Current
  • Resolved customer complaints and maintained clean checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering their questions and concerns.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.

Supervisor

Macys Department Store
12.2019 - 12.2020
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained sales floor clean and organized
  • Frequently evaluated performance of employees

Education

High School Diploma -

Norcross High School
Norcross, GA
05.2021

Bachelor of Arts - Psychology

Georgia Gwinnett College
Lawrenceville, GA
05.2025

Skills

  • Feedback Acceptance
  • Customer Relationship Management
  • Answering Customer Questions
  • Customer Service and Assistance
  • Bilingual
  • Stocking and Replenishing

Timeline

Customer Service Cashier

Publix
04.2020 - Current

Supervisor

Macys Department Store
12.2019 - 12.2020

High School Diploma -

Norcross High School

Bachelor of Arts - Psychology

Georgia Gwinnett College

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Jennifer Lopez