Abby Brown
Wichita ,KS
Summary
Results-driven professional seeking position as Administrative Assistant. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Ace Hardware
El Dorado , KS
01.2021 - 10.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Office Associate
Pioneer Balloon Company
El Dorado , Kansas
06.2015 - 03.2020
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Entered Purchase Requests
- Assisted with creating art files for digital press.
Restaurant Manager
A&W
Junction City, KS
11.2013 - 01.2015
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Sales Representative
Graphic Concepts Inc
El Dorado, KS
07.2012 - 05.2013
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
High School Diploma -
El Dorado High School
El Dorado, KS2008
Skills
- Customer Transactions
- Educational Feedback
- Price Identification
- Feedback Acceptance
- Telephone Reception
- Work Task Prioritization
- Stocking and Replenishing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Cashier
Ace Hardware
01.2021 - 10.2021
Office Associate
Pioneer Balloon Company
06.2015 - 03.2020
Restaurant Manager
A&W
11.2013 - 01.2015
Sales Representative
Graphic Concepts Inc
07.2012 - 05.2013
High School Diploma -
El Dorado High School