Laura Harrison
Montoursville,PA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Trustworthy and dedicated with 19 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable employee. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Customer Service Cashier
Mr. Sticky's Inc.
12.2003 - 06.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Data Entry
Liberty Business Info Inc.
01.2007 - 10.2007
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Associate of Applied Science - Business Administration
Newport Business Institute
Williamsport, PA2006
High School Diploma -
Williamsport Area High School
Williamsport, PA06.2003
Skills
- Monetary Transactions
- Corrective Actions
- Feedback Acceptance
- Station Preparation
- Till Counting
- Cashier Oversight
- Stocking and Replenishing
- Customer Service and Assistance
- Sweeping and Mopping
- Coupon Redemption
- Customer Relationship Management
- Credit and Debt Card Processing
- Refund Handling
- Calculation of Discounts
- Ticket Sales
- Answering Customer Questions
- Customer Transactions
- Customer Inquiries
- Credits and Refunds
- Total Sales Reconciliation
- Total Payment Calculation
- Basic Math Functions
- Service Minded
- Customer Satisfaction
- Process Transactions
- Food and Beverage Experience
- Cash Register Operation
- Microsoft Office
- Wrapping and Boxing
- Folding Clothes
- Coin and Currency Counting
- Adaptable and Flexible
- Price Identification
- Operating Telephones
- High-Volume Environments
- Register Preparation
- Collecting Information
- Transaction Balance Sheets
Timeline
Data Entry
Liberty Business Info Inc.
01.2007 - 10.2007
Customer Service Cashier
Mr. Sticky's Inc.
12.2003 - 06.2023
Associate of Applied Science - Business Administration
Newport Business Institute
High School Diploma -
Williamsport Area High School
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