Jennifer Lopez Perez
Miami,FL
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Patient Representative Coordinator
Sanitas Medical Center Coral Way
10.2023 - Current
- Completes daily pre-visit planning to confirm patients scheduled are eligible and all demographics are accurate
- Schedule and confirm patient appointments, check-ups and physician referrals
- Compile and record medical charts, reports and correspondence.
- Completed bi-weekly payroll for 20 employees.
Physician
Multigeneric Pharmacy
12.2022 - 07.2023
- Performed completed physical examinations, prescribed medication, interpreted test results, assessed symptoms, and diagnosed conditions in consult
- Performed minimal procedures in consult.
- Collaborated with consulting physicians regarding care of patients.
- Instructed patients and families on medical diagnoses and treatment options.
- Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
- Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
Physician, Medical Oncologist
Manuel Fajardo Hospital
11.2018 - 07.2022
- Evaluated, staging and therapeutic conduct of oncology patients in multidisciplinary oncology consult
- Prescribed chemotherapy and supportive treatment, evaluated and treatment of complications in oncology consult
- Performed physical examinations, interpreted test results, assessed symptoms, and diagnosed conditions in oncology follow-up consult
- Perform invasive oncological procedures such as thoracentesis, paracentesis
- Interconsulted of oncology patients in medical emergency service and hospitalization wards.
- Diagnosed complex cases by ordering appropriate tests and interpreting results accurately, ensuring timely intervention.
- Maintained compassionate bedside manner while communicating diagnoses and treatments with patients and their families.
- Served as a mentor to medical students and residents, fostering growth in clinical knowledge and skills.
- Enhanced clinic efficiency by streamlining processes and implementing electronic health record systems.
- Participated as monitoring physician in clinical trials of medications and treatments.
- Implemented individualized care plans to improve patient outcomes.
Physician, Municipal Coordinator of the National Cancer Program
Heroes del Moncada University Polyclinic
09.2014 - 08.2015
- Evaluated compliance with the national cancer program in each medical office
- Prepare monthly reports and participate in provincial meetings of the national cancer program
- Promoted health education, prescribed medication, interpreted test results, assessed symptoms, and diagnosed conditions in the consult.
- Administered specialized treatment for multiple patients daily.
- Delivered expert consultation and referrals for appropriate and effective treatment plans.
Education
Registered Medical Assistant -
Healthcare Professionals Registry of the United States
01.2023
Registered Phlebotomy Technician-RPT -
Healthcare Professionals Registry of the United States
01.2023
First Degree Specialist in Medical Oncology -
University of Medical Sciences of Havana (UCMH)
01.2018
First Degree Specialist in Comprehensive General Medicine -
University of Medical Sciences of Havana (UCMH)
01.2014
Doctor of Medicine -
University of Medical Sciences of Havana (UCMH)
Havana, Cuba01.2012
Skills
- Oncology Medicine
- Palliative Care
- Comprehensive General Medicine
- Phlebotomy
- Empathy
- Assertive communication
- Team Work
- Bilingual
- Microsoft Office prog
- Recordkeeping
- Cross-cultural sensitivity
- Benefits knowledge
- Patient data privacy
- Registration process management
- Problem-Solving
- Team Collaboration
- HIPAA Compliance
- Money Handling
- Patient check-in
- Patient Education
- Registration and Admissions
- Phone and Email Etiquette
- Flexible Schedule
- Patient Registration
- Appointment Scheduling
- Insurance Billing
- Payment Processing
- Medical Billing
Art History
Passionate about everything Art, and the great painters Monet, Renoir, Van Gogh, etc
Timeline
Patient Representative Coordinator
Sanitas Medical Center Coral Way
10.2023 - Current
Physician
Multigeneric Pharmacy
12.2022 - 07.2023
Physician, Medical Oncologist
Manuel Fajardo Hospital
11.2018 - 07.2022
Physician, Municipal Coordinator of the National Cancer Program
Heroes del Moncada University Polyclinic
09.2014 - 08.2015
Registered Medical Assistant -
Healthcare Professionals Registry of the United States
Registered Phlebotomy Technician-RPT -
Healthcare Professionals Registry of the United States
First Degree Specialist in Medical Oncology -
University of Medical Sciences of Havana (UCMH)
First Degree Specialist in Comprehensive General Medicine -
University of Medical Sciences of Havana (UCMH)
Doctor of Medicine -
University of Medical Sciences of Havana (UCMH)