Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Miranda

Ocoee,FL

Summary

Dynamic and compassionate professional with experience at Sanitas Medical Center and Light Christian Academy, adept in customer service and bilingual communication. Excelled in enhancing patient satisfaction and fostering strong relationships with parents. Proficient in insurance verification and utilizing eCW, demonstrating a commitment to operational excellence and empathetic patient care.

Overview

2
2
years of professional experience

Work History

Patient Representative Coordinator

Sanitas Medical Center
06.2023 - Current
  • Provided exceptional customer service to patients, creating a welcoming and supportive environment.
  • Collaborated with medical staff to ensure timely and accurate communication of patient needs.
  • Verified patient insurance eligibility and entered patient information into system.
  • Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.


Certified Teacher Assistant

Light Christian Academy And Childcare
07.2022 - 05.2023
  • Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching skills.
  • Managed classroom behavior effectively by implementing consistent consequences and reinforcing positive behaviors.
  • Established strong relationships with parents through effective communication about their child''s academic progress and behavioral concerns.

Education

High School Diploma -

Ocoee High School
1925 Ocoee Crown Point Pkwy Ocoee
05-2022

Skills

  • Customer service
  • Trained in [eCW,]
  • Scheduling appointments
  • Insurance verification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Patient Representative Coordinator

Sanitas Medical Center
06.2023 - Current

Certified Teacher Assistant

Light Christian Academy And Childcare
07.2022 - 05.2023

High School Diploma -

Ocoee High School
Jessica Miranda