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Jennifer Lorber
Sharpsburg,GA
Summary
Results-driven professional with extensive experience in bar operations. Adept at inventory management and optimizing service efficiency, while building loyal clientele through exceptional customer service and engagement.
Overview
8
8
years of professional experience
Work History
Bartender and Server
Il Porto Di Venezia
Senoia, GA
03.2025 - 03.2026
- Prepared and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of bar area according to health and safety standards.
- Assisted in inventory management by tracking stock levels and replenishing supplies as needed.
- Delivered exceptional customer service, fostering positive relationships with regular clientele.
- Utilized POS system for processing orders and managing transactions efficiently.
- Participated in team training sessions to enhance knowledge of beverage offerings and mixology techniques.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Bartender Shift Manager
Maguires Family and Freinds
Senoia, GA
08.2022 - 03.2025
- Supervised bar staff, ensuring adherence to service standards and operational procedures.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained new employees on cocktail preparation and customer service techniques.
- Developed and implemented special drink menus to enhance customer experience.
- Resolved customer complaints efficiently, improving overall satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Maintained a clean and welcoming dining environment for guest.
Bartender/server
YKnots Sports Bar
Peachtree City, GA
07.2018 - 08.2021
- Crafted and served diverse cocktails, enhancing customer satisfaction and bar reputation.
- Managed inventory levels, optimizing stock for peak service periods and minimizing waste.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Developed promotional drink specials to boost sales during off-peak hours.
- Built strong relationships with regular patrons, fostering loyalty and repeat business.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well stocked
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Managed dining area to ensure cleanliness and organization.
- Checked guests' identification before serving alcoholic beverages.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Sequyah High School
Canton Ga 05-2008
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
- Handling difficult customers
- Health codes compliance
- Changing beer kegs
Timeline
Bartender and Server
Il Porto Di Venezia
03.2025 - 03.2026
Bartender Shift Manager
Maguires Family and Freinds
08.2022 - 03.2025
Bartender/server
YKnots Sports Bar
07.2018 - 08.2021
High School Diploma -
Sequyah High School