Jennifer L Wright
Seminole
Summary
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Food Service Worker
Keystone Food Service
Little Axe, Norman
01.2019 - 01.2026
- Worked from a set menu. Used high-volume cooking equipment. I kept a clean work area. Handled food safely and cleanly. Cleaned tools and equipment. Made the correct amount of food. Made food accurately. Served only clean, safe food. Took food and drink orders from customers. Took payment from customers. Counted cash and made change. Cooked large batches of sides and entrees to be kept warm until sold.
Technical Support Representative
Convergys
Moore, OK
08.2008 - 08.2012
- Used software tools including RIO, DORIS, ROVER, OMS... Spoke with customers by phone. Provided information about products and services. Received and processed incoming phone calls from customer or client base. Recorded details of customer transactions, interactions, inquiries, complaints, comments. Ensured that appropriate changes were made to resolve customer concerns. Effectively identified customer concerns over the phone. Responded to customer inquiries. Resolved customer service or billing complaints by exchanging merchandise, refunding money, adjusting bills, offering credit. Communicated with a clear, distinct voice. Maintained effective working relationships with customers, sales personnel, internal departments. Maintained a positive and professional phone demeanor.
Cook/Cashier
Country Boy Markets #9
Little Axe, OK
08.2007 - 08.2008
- Worked from a set menu. Used high-volume cooking equipment. I kept a clean work area. Handled food safely and cleanly. Cleaned tools and equipment. Made the correct amount of food. Made food accurately. Served only clean, safe food. Took food and drink orders from customers. Took payment from customers. Counted cash and made change. Cooked large batches of sides and entrees to be kept warm until sold.
Education
High School Diploma -
Wanette High School
Wanette, OklahomaSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Attention to detail
- Positive attitude and energy
- Flexible schedule
- Reliability and punctuality
Certification
- Certificate: CNA, Pontotoc Technology Center, 2015; Oklahoma
- Driver's License Oklahoma, Class D/Regular Operator
Timeline
Food Service Worker
Keystone Food Service
01.2019 - 01.2026
Technical Support Representative
Convergys
08.2008 - 08.2012
Cook/Cashier
Country Boy Markets #9
08.2007 - 08.2008
High School Diploma -
Wanette High School