Jennifer MacMichael
Sylva,NC
Summary
- Dedicated and adaptable professional with experience across healthcare, pharmacy, food service, and retail environments. Known for strong attention to detail, clear communication, and the ability to thrive in fast-paced, high-responsibility settings. Brings a people-first approach, excellent time management skills, and a solid educational foundation, with a commitment to continuous learning and professional growth.
- Interests: Reading Books, Outdoor Activities, Social Experiences.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Server
Brio Tuscan Grille
Cherokee, North Carolina
03.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Processed orders accurately and efficiently using point-of-sale system.
- Handled cash transactions and balanced cash register at end of shift.
- Trained new servers on company policies and service standards.
- Resolved customer complaints promptly to enhance guest satisfaction.
Server
Wicked Weed Smokehouse
Cherokee, NC
02.2022 - 12.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Mac Foods - Jimmy Macs
Bryson City, NC
01.2021 - 09.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Certified Nursing Assistant
Harris Regional Hospital
Sylva, NC
08.2019 - 09.2020
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care and observations in electronic health records.
- Collaborated with healthcare team to ensure quality patient care.
- Responded quickly to emergency situations involving sudden illness or injury.
Pharmacy Technician
Health Mart Pharmacy
Bryson City, North Carolina
03.2017 - 07.2019
- Filled prescriptions accurately while adhering to safety and health regulations.
- Assisted pharmacists in managing medication inventory and supply levels.
- Operated pharmacy software for processing prescriptions and managing patient records.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Education
Bachelor of Science - Environmental Science
University of Phoenix
Arizona City, AZ10-2025
Some College (No Degree) - Pre Nursing
Southwestern Community College
Sylva, NCSkills
- Problem-solving
- Team collaboration
- Inventory management
- Communication skills
- Positive and professional
- Multitasking and organization
- Adaptability
- Conflict Resolution
Certification
CPR Certified - Expired
Accomplishments
Deans List
Timeline
Server
Brio Tuscan Grille
03.2025 - Current
Server
Wicked Weed Smokehouse
02.2022 - 12.2024
Server
Mac Foods - Jimmy Macs
01.2021 - 09.2022
Certified Nursing Assistant
Harris Regional Hospital
08.2019 - 09.2020
Pharmacy Technician
Health Mart Pharmacy
03.2017 - 07.2019
Bachelor of Science - Environmental Science
University of Phoenix
Some College (No Degree) - Pre Nursing
Southwestern Community College