Jennifer Marroquin
Los Angeles,CA
Summary
Dynamic and dedicated professional with proven customer service skills honed at MG Meat Market. Recognized for exceptional cash handling accuracy and fostering customer loyalty through effective communication and problem resolution. Committed to teamwork and maintaining high standards of cleanliness, contributing to a positive and efficient work environment.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cahier
MG Meat Market
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Busser
Pasta Mama's
03.2021 - 09.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Supported team members with additional tasks, promoting a positive work environment.
Education
High School Diploma -
STEM Academy Of Hollywood
Los Angeles, CA06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cahier
MG Meat Market
08.2024 - Current
Busser
Pasta Mama's
03.2021 - 09.2024
High School Diploma -
STEM Academy Of Hollywood
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