Jennifer Matheson
Summary
Seasoned licensed dental assistant with 11+ years of experience and training necessary to assist with various dental procedures. Skilled in dental radiography, taking/pouring models, chairside assisting and administrative duties. Quick learner and successful in building relationships with coworkers and patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dental Ops Manager
Open Door Health Center
01.2011 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems to improve operational quality and team efficiency.
- Led interviewing, onboarding and training of new hires to fulfill business requirements.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply for two clinics
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented a dental assistant apprenticeship program and coached students
- Lead DA for 3 yrs and PCC while Peds Dentist was at ODHC.
Licensed Dental Assistant
Dr. Mary Snyder
06.2016 - 01.2018
- Recorded patients' health histories, chief complaint, took radiographs - following ALARA.
- Cleaned and sanitized dental instruments/equipment, organized treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
Quality Control
Le Sueur Inc
01.2003 - 06.2009
- Inspected outgoing products for accuracy and quality.
- Communicated with production team members about quality issues.
- Performed visual inspections and testing when needed.
- Traveled to company's and corrected errors in product/function of product.
- Completed precise measurements using special tools.
- Followed safety protocols while handling hazardous materials.
- Operated and maintained testing equipment.
- Investigated customer complaints to take necessary corrective actions.
Education
Associate of Applied Science - Dental Assisting
South Central College
Mankato, MN2010
Skills
- Strategic partnership with other departments & organizations
- Project/goal planning (safety/wellness committee)
- High-pressure environment (mobile/on-site)
- Policy and procedure planning/implementation
- Performance monitoring and evaluation
- Inventory control & ordering for two sites
- Management interview/onboarding/training new hires
- Maintaining compliance (HIPPA/RSO/IFC)
- Invoice processing
- Staff management (Lead, PCC, manager)
- Operations oversight for two clinics
- Assisted our SBO program
Certification
- Nitrous oxide certified
- BLS certified
Timeline
Licensed Dental Assistant
Dr. Mary Snyder
06.2016 - 01.2018
Dental Ops Manager
Open Door Health Center
01.2011 - Current
Quality Control
Le Sueur Inc
01.2003 - 06.2009
Associate of Applied Science - Dental Assisting
South Central College
- Nitrous oxide certified
- BLS certified
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