Jennifer Mayer
Saint Paul,MN
Summary
Dedicated cashier with a strong background in customer relationship management and payment processing. Known for enhancing customer satisfaction through efficient transactions and exceptional service. I worked at AAA Minneapolis for 7 years and received 7 customer service awards. I was cross trained in all departments of the emergency road service department and even sold American Express Traveler's Check's and did some work at the complaints desk. I worked at Cub Foods Uptown a few years ago for 4 month and I was one of the few cashiers who won a service award.
Overview
7
7
years of professional experience
Work History
Cashier
Byerly's
Minnetonka, Minnesota
03.1994 - 06.1994
- Processed customer transactions efficiently at Byerly's checkout.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and gift card payments accurately.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Maintained a clean and organized cash register area.
- Maintained work area and kept cash drawer organized.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and store navigation.
- Provided friendly and prompt service to enhance customer experience.
- Worked closely with front-end staff to assist customers.
- Executed various tasks as assigned by management to support store operations. as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Restocked merchandise on shelves to maintain inventory levels effectively.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Cashier
Speedy Market
St. Anthony Park, MN
01.1987 - 09.1989
- The experience I had was the same valuable points that Bylerly's provided. We were a small market in a small affluent community. Superior service was a must and we had some of the first scanners in the world. Byerly's was the same.
Education
Bachelor of Arts - Bachelor of Arts in Premed Biology
Hamline University
St. Paul01-1994
Skills
I am superior at
- Customer relationship management
- Sales support
- Payment processing
- Time management
- Cash handling and management
- Complaint resolution
- Cash handling
- Customer transactions
Languages
French
Elementary
Accomplishments
Salutatorian Como Park High School
Affiliations
Appalachian Service Project 1985
Timeline
Cashier
Byerly's
03.1994 - 06.1994
Cashier
Speedy Market
01.1987 - 09.1989
Bachelor of Arts - Bachelor of Arts in Premed Biology
Hamline University