Jennifer Mayer
Cashier
Saint Paul,MN
Summary
Dedicated cashier with a strong background in customer relationship management and payment processing. Known for enhancing customer satisfaction through efficient transactions and exceptional service. I worked at AAA Minneapolis for 7 years and received 7 customer service awards. I was cross trained in all departments of the emergency road service department and even sold American Express Traveler's Check's and did some work at the complaints desk.
Overview
36
36
years of professional experience
1994
1994
years of post-secondary education
1
1
Language
Work History
Cashier
Cub Foods Uptown
01.2023 - 04.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- I was one of the few cashiers to receive a merit award for suggestive sale, return, and customer service.
Cashier
Byerly's
03.1994 - 06.1994
- Processed customer transactions efficiently at Byerly's checkout.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and gift card payments accurately.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Maintained a clean and organized cash register area.
- Maintained work area and kept cash drawer organized.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and store navigation.
- Provided friendly and prompt service to enhance customer experience.
- Worked closely with front-end staff to assist customers.
- Executed various tasks as assigned by management to support store operations. as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Restocked merchandise on shelves to maintain inventory levels effectively.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Cashier
Speedy Market
01.1987 - 09.1989
- The experience I had was the same valuable points that Bylerly's provided. We were a small market in a small affluent community. Superior service was a must and we had some of the first scanners in the world. Byerly's was the same.
Education
Bachelor of Arts - Bachelor of Arts in Premed Biology
Hamline University
St. Paul01-1994
Skills
Customer relationship management
Affiliations
Appalachian Service Project 1985
Timeline
Cashier
Cub Foods Uptown
01.2023 - 04.2023
Cashier
Byerly's
03.1994 - 06.1994
Cashier
Speedy Market
01.1987 - 09.1989
Bachelor of Arts - Bachelor of Arts in Premed Biology
Hamline University
Education and Training
other
Languages
1