Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer McCloud

Lyons,GA

Summary

Dynamic HR Payroll Specialist with a proven track record at Thai Union, excelling in payroll processing and employee record management. Adept at resolving discrepancies and enhancing customer service, I leverage strong analytical skills and effective communication to ensure accuracy and compliance in payroll operations. Committed to delivering exceptional results in fast-paced environments.

Overview

35
35
years of professional experience

Work History

Mail Carrier

United State Post Office
Metter, GA
10.2024 - Current
  • Delivered mail and packages to residential and commercial addresses daily.
  • Sorted incoming mail by address and zip code for efficient delivery.
  • Maintained accurate records of deliveries and undeliverable items.
  • Followed safety protocols while operating postal vehicles in various conditions.
  • Communicated with customers regarding delivery issues and services offered.
  • Collected outgoing mail from designated drop-off points throughout the route.
  • Managed time effectively to complete routes within scheduled hours.
  • Assisted in training new staff on mail delivery procedures and routes.
  • Provided friendly customer service at all times while delivering mail.
  • Scanned packages for delivery tracking.
  • Assisted other carriers with their routes as needed during peak periods.
  • Sorted mail to be delivered according to route and customer address.
  • Delivered packages and letters to residential customers.
  • Verified accuracy of addresses before delivering packages.
  • Ensured compliance with federal laws related to privacy protection.
  • Operated a vehicle in accordance with safety regulations.
  • Organized parcels into appropriate size containers for transport.
  • Maintained records of all deliveries made during the day.
  • Provided assistance in sorting large volumes of mail at post office facility.
  • Collected signatures from recipients of registered mail items.
  • Checked incoming mail for proper postage and correct names and addresses.
  • Handled undeliverable mail in accordance with established procedures.
  • Responded to customer inquiries regarding postal services and products.
  • Kept up-to-date knowledge of postal rates, regulations, and procedures.
  • Informed customers of package arrival or delays when necessary.
  • Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Sold stamps and money orders to mail customers along daily route.

HR Payroll Specialist

Thai Union
Lyons, GA
06.2018 - 02.2024
  • Process payroll for employees using advanced payroll software.
  • Review timesheets for accuracy and compliance with company policies.
  • Respond to payroll inquiries and resolve employee concerns promptly.
  • Maintain employee records to ensure data accuracy and confidentiality.
  • Collaborate with HR team to implement new payroll procedures effectively.
  • Conduct audits on payroll data to prevent discrepancies and errors.
  • Assist in preparing reports for management regarding payroll expenditures.
  • Resolved discrepancies in paychecks or other payroll issues by researching and correcting errors in calculations or inputting data.
  • Processed new hire paperwork and entered employee information into the HRIS system to ensure accurate tracking of all employment activities.
  • Provided assistance during internal audits to verify compliance with applicable laws.
  • Prepared year-end documents such as W2s for distribution to employees.
  • Reviewed timesheets for accuracy prior to processing weekly, bi-weekly, monthly payrolls.
  • Analyzed wage garnishments and court orders to ensure proper deduction amounts were taken from employee paychecks.
  • Maintained employee records and payroll information, including compensation, benefits, tax deductions, attendance records and other related data.
  • Provided support to employees regarding payroll inquiries or questions.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.

Voter Registration Specialist

Miami Dade Voter Registration
Doral, FL
10.2016 - 01.2018
  • Processed voter registration applications for Miami-Dade County residents.
  • Verified accuracy of submitted voter information and documentation.
  • Assisted individuals with registration inquiries and provided guidance.
  • Utilized database management systems to track registrations efficiently.

Sr Administrate Assistant

Beckman Coulter Life Sciences
Kendall, FL
08.1990 - 11.2016
  • Coordinated scheduling for team meetings and project timelines effectively.
  • Assisted with daily administrative tasks to support laboratory operations.
  • Prepared documentation and reports for regulatory compliance requirements.
  • Organized training sessions for new staff on company policies and procedures.
  • Greeted visitors, clients and guests in a professional manner.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Archived confidential material using established procedures.
  • Handled confidential information with discretion and integrity.
  • Reserved and managed meeting room availability.

Education

Bachelor of Science - Health Care Administration

University of Phoenix
Miramar, FL
11-2013

Skills

  • Mail sorting
  • Delivery tracking
  • Vehicle operation
  • Route management
  • Address verification
  • Customer service

Timeline

Mail Carrier

United State Post Office
10.2024 - Current

HR Payroll Specialist

Thai Union
06.2018 - 02.2024

Voter Registration Specialist

Miami Dade Voter Registration
10.2016 - 01.2018

Sr Administrate Assistant

Beckman Coulter Life Sciences
08.1990 - 11.2016

Bachelor of Science - Health Care Administration

University of Phoenix

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