Jennifer McMullan
Saint Clair Shores,MI
Summary
Proven server at The Green Lantern Inn, adept in high-volume dining and exceptional customer service, showcasing a strong work ethic and memory retention. Excelled in enhancing customer satisfaction and efficiency, evidenced by managing multiple tables and fostering customer relationships. Skilled in POS operations, contributing to seamless service transitions.
Overview
11
11
years of professional experience
Work History
Server
The Green Lantern Inn
2013.12 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate Degree - Buisness
Macomb
Warren Mi05.2005
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Safe Food Handling
- High-volume dining
- Point of sale operation
Timeline
Server
The Green Lantern Inn
2013.12 - Current
Associate Degree - Buisness
Macomb
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