Jennifer McPherson
Hammond,LA
Summary
Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
9
9
years of professional experience
Work History
Kitchen Line Cook
Tommys on thomas
Hammond, LA
05.2024 - Current
- Assist other cooks during peak periods or special events.
- Weigh or measure ingredients accurately using proper measuring devices.
- Operate various kitchen appliances such as grills, ovens, broilers.
- Comply with nutrition and sanitation regulations and safety standards.
- Provide assistance in plating and garnishing dishes as per restaurant's standard presentation guidelines.
- Keep up with current recipes, techniques, and best practices for food preparation.
- Monitor food stock and place orders when there are shortages.
- Set-up workstations with all needed ingredients and equipment prior to meal period.
Server
Oak Knoll Country Club
Hammond, LA
09.2023 - Current
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
Customer Service Representative
Domino's Pizza
Hammond, LA
02.2023 - 09.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed positive relationships with customers through friendly interactions.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Replenished food items from inventory and rotated ingredients.
Delivery Driver
Domino's Pizza
Slidell, LA
07.2021 - 03.2022
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Maintained accurate records of goods delivered and collected payments as required.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Handled merchandise in accordance with product handling standards.
Warehouse Worker
UPS
New Orleans, LA
11.2015 - 07.2021
- Followed standard operating procedures when handling hazardous materials safely at all times.
- Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
- Cleaned up spills quickly using appropriate safety protocols such as wearing protective gear when necessary.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Unloaded products from incoming transports.
- Used scanners to track parcel information, condition or receipt.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Operated scanners, computers, and other equipment to track orders.
- Used pallet jacks to move items to and from warehouse locations.
Education
High School Diploma -
Pearl River High School
Pearl River, LA05-2015
Skills
- Food Preparation
- Stock Rotation
- Knife Skills
- Food Plating
- Food safety knowledge
- Active listener
- Punctual and honest
- Attention to Detail
- Reliable and Trustworthy
- Customer Service
- Problem-Solving
- Professional Attitude
- Professional Appearance
- Point of Sale (POS) system operations
- Cash Handling
Affiliations
- eclectic music listener
- writing
- staying up to date on current events
- coffee enthusiast
- cat mom
References
References available upon request.
Timeline
Kitchen Line Cook
Tommys on thomas
05.2024 - Current
Server
Oak Knoll Country Club
09.2023 - Current
Customer Service Representative
Domino's Pizza
02.2023 - 09.2024
Delivery Driver
Domino's Pizza
07.2021 - 03.2022
Warehouse Worker
UPS
11.2015 - 07.2021
High School Diploma -
Pearl River High School